Regions: Damascus
Home types: Heat Pump

Replacing A Heat Pump In Damascus, VA

Sometimes it’s difficult to tell when it’s time to replace an HVAC system, and in other cases, it’s very evident. For this Damascus, VA homeowner, this was an easy decision to replace their heat pump. They had a Carrier heat pump that never seemed to work properly for them, and they were ready to upgrade to a new heating and cooling system. 

We have replaced heat pumps in our area for 14 years, and it’s become a specialty of ours. From repairing heat pumps, to installing and replacing them, we know the ins and outs. Luckily for this homeowner, we were very familiar with what they were looking for, and the project was something we perform almost every week. 

If you think you’d be interested in a new heat pump for your home in Southwest Virginia, Complete Comfort can help! Give us a call at (276) 690-9222, or contact us online to schedule a free consultation. 

The Problem With Their 10 Year Old Heat Pump

Normally a heat pump will last between 10-15 years, depending on how well it’s taken care of. Unfortunately for these homeowners, it was closer to the 10 year lifespan for this system. The problem was the installation wasn’t great, and the system ended up giving them more problems than they were hoping when they purchased it. 

They’d been calling us every season for the past few years to come out and provide service and repairs for their heat pump. While we were happy to do it, we knew it was only a matter of time before they decided to make the switch to a new system. 

Choosing Complete Comfort

The homeowners weren’t happy with the company who had installed the original heat pump, seeing as it had so many problems. They had hired us to install a heat pump at a different property of theirs, and loved the work we performed. The heat pump for that home was working perfectly, and the energy bills were lower than they had ever been. 

They asked us to come provide service and repair their heat pump. As we mentioned above, we were happy to help, but knew it was only a matter of time before they wanted to replace this system that they were sinking money into. Once it hit the 10 year mark, they asked us to come provide an estimate for a new system, instead of a repair. 

Installing A Mitsubishi Heat Pump

They decided to install a Mitsubishi heat pump system to replace the old one. The whole project only took a single day, and they couldn’t be happier with how smooth the whole process was. Luckily we had worked with them before, and they weren’t surprised at all by the great work our team provided. 

There were a few reasons they decided to go with a Mitsubishi heat pump system. 

Energy Efficiency

Heat pumps are known for their energy efficiency. The less energy used to keep the space comfortable, the less it costs in energy bills. This system is going to keep the energy costs down, while providing superior heating and cooling compared to their previous system. 

Ability To Heat And Cool 

While air conditioners can only cool, and furnaces can only heat, a heat pump can provide both! These homeowners had a heat pump that could heat and cool in the past, and that’s exactly what they wanted this time as well. Instead of needing two separate systems to keep the space comfortable, one heat pump does the trick all year long. 

Dependability 

Their previous system was never dependable. The homeowners knew at some point every year they’d be faced with another repair, or a failing system leaving the home uncomfortable until it can get fixed. 

They wanted a new, dependable system that would keep them comfortable, and not leave them with uncertainty as soon as the weather got worse. Mitsubishi heat pumps are extremely dependable. They can work in extreme weather conditions, be it hot or cold, and last for over a decade. 

The homeowner was happy to know their new system was going to work and would be installed by professionals, who have done a great job for them in the past. This is one of the reasons we are so proud of our reviews. Knowing our customers are happy with us is one of the most rewarding parts of the job. 

Improved Comfort

On top of being able to depend on the heating and cooling to work all the time, the system provided better comfort than ever before! They hadn’t even realized how comfortable they could be at home until the new system was installed. 

Better Thermostat

One of the unexpected perks of the new system was the thermostat. The new thermostat comes with more controls and benefits than their previous one did, adding a layer of convenience to the system. For example, they could hook the thermostat up to an app on their phone, and control the temperature from there. 

The system is also programmable to a schedule that allows the most energy savings, without sacrificing comfort. 

Improving Indoor Air Quality With A Reme Halo 

On top of installing a new heat pump, they also installed a Reme Halo system to improve their indoor air quality. This is a whole home, in duct air purification system. It plugs directly into the ductwork, and uses RGF’s patented REME® Cell technology with UV-C light to create low level, airborne hydrogen peroxide throughout the air-conditioned space reducing airborne and surface bacteria, viruses, odors, and mold.

We spend most of our time indoors, and when the air conditioning system is on, the windows are closed, keeping that cool air in. What that also means is that there is less fresh air, and the indoor air quality suffers. 

This air purifier is going to make this home cleaner and more comfortable! 

Heat Pump Installation In Damascus, VA

Now that the new Mitsubishi Heat Pump system is installed, the homeowner couldn’t be happier. They love the new thermostat, the energy savings, and the reliable comfort they have with a new heat pump. They’ve even recommended us to a few friends, which is a fantastic compliment to receive. 

If you think this is something you may be interested in, give Complete Comfort a call at (276) 690-9222, or contact us on our website!