Replacing An Air Conditioner In Bristol, VA
One of the most common calls we get is for an HVAC system that isn’t working. It’s not often you think about your heating and air conditioning, but when it’s not working, it’s pretty much all you can think about. That was the case for this Bristol, VA homeowner. They had an HVAC system that wasn’t working.
They gave us a call at Complete Comfort to see if someone could come take a look at their air conditioner. Unfortunately for them, they had a very old AC system that needed to be replaced. It was a simple swap out that we are very accustomed to.
In this article, we’ll tell you a little more about the process of replacing their AC, and why they decided to go with us when making the decision. If you think you need your heating or cooling system replaced, give us a call at (276) 690-9222, or contact us online!
Why They Replaced Their AC
It was evident that it was time to replace the air conditioner when we went out to take a look at it. It was an older model, and even if it could be repaired, it wasn’t worth the cost. It had been running poorly before it broke down, and was costing them a lot of money to operate.
Instead of sinking more money into trying to fix a failing HVAC system, they wanted a replacement. We agreed that replacing the AC was the best decision, and offered them a few different options. They decided to go with a brand new Trane AC system.
Trane systems are some of the most dependable, reliable HVAC systems you can install in your home. They are tested in extreme conditions, and built with energy efficiency in mind. These are some of our favorite HVAC systems to install, mainly because we know how happy they make our customers.
Why They Decided To Go With Complete Comfort
One of the best parts about this project was hearing from the customer about why they chose us. We weren’t the only HVAC company that they called, and got some other quotes as well. When they decided to go with Complete Comfort, they gave us a few reasons why that made us feel very humbled and appreciative.
Thorough Assessment
The first thing that impressed them was the thorough assessment that we went through. We looked at the old system, and also inspected the home as well. We wanted to make sure that the replacement we recommended would keep the entire home comfortable, and also do so without costing them too much to run. We explained the difference between efficiency levels, and how the more efficient system may cost a bit more to install, it’s going to cost less to run over the lifespan of the system.
After seeing how much thought and detail that went into our recommendations, they were impressed, and felt comfortable with us working in their home.
Great Reviews
Part of their decision process was looking at reviews. Fortunately, we have an incredible community of customers who have left us some great reviews. We also have a team of HVAC experts who know the ins and outs of home comfort, and want to go the extra mile for our customers. One of the joys in reading our own reviews is seeing how much our customers love our technicians.
After taking a look through our reviews on Google, these homeowners knew they were working with a team of professionals who cared.
Family Owned And Operated
One of the other things the customers loved about our company was the family aspect. Not only is Complete Comfort a family owned and operated business, but we operate with the same values as a family. Not everyone who works here is related, but we try and treat everyone with the same care and kindness that we do for our own families.
Because of all these factors, the homeowners trusted us with their home comfort, and we could not be more appreciative. It means a lot when we know just how many great HVAC companies there are, and they decided to choose us.
Better Comfort And Lower Energy Bills
After hearing from the homeowners, it sounds like the new air conditioning system was a huge success. Their home is more comfortable than ever before, and their energy bills are lower as well. They want to make sure their system runs well for years to come, so they also have scheduled service for the future as well!
We couldn’t be happier that this project worked out so well for the customer, and look forward to servicing their new AC for the next decade. If you are looking for a new HVAC system for your Bristol, VA home, or any of the surrounding neighborhoods, give us a call at (276) 690-9222. One of our comfort specialists will be happy to get your home set up with the perfect heating and cooling system!