Installing A High Efficiency Trane Heat Pump In Marion, VA
The owners of this lovely older Federal style home in Marion VA had a 25 year old HVAC system that was consistently needing repairs. As tends to happen, when the hot weather hit, the system started working overtime, and the stress led to more break-downs. The homeowner was an elderly woman and her son was helping her maintain the property, but needed to do so from his home out of state. That made getting prompt and courteous service important as well. The frequent breakdowns were causing a lot of stress, and were becoming more than just inconvenient.
The homeowner’s son called us late on a Friday to see if we were available for service. Knowing how important this was, our helpful and experienced team went right out to help. Initially, the homeowner wanted to see how long the repair could sustain the system. After several more visits for problems over the summer, it was clear that the system was reaching the end of its lifecycle, and it was time to start considering a replacement.
The system failed completely during the height of the heat in August, and our technicians came out, recommending that while we could put one more Band-Aid on the system, it was clear that the better investment would be to replace the system with a newer, more efficient system that would not only be more reliable, but would provide greater comfort while reducing their energy bills every month- something people on fixed incomes can really appreciate.
When we sat down with the homeowner and her son, we discussed not only the different systems that would work well for the home, but we also included information about financing options, that can help make getting a new system work better with cash flow and finances for many people. The low interest rates can help save money, and the available rebates for replacing an older system with a higher efficiency system can also make installation more affordable.
Installing A New Heat Pump System
After considering all the options, the family chose a Trane XV Variable Speed heat pump that would provide efficient comfort all year long, while adding additional efficiency, which will lower energy bills each and every month.
Variable speed systems are some of the most efficient systems available. The variable speed motor acts like cruise control on your car, and is able to make small adjustments to keep the comfort level in the home just where you like it. At low speeds, it does a fantastic job with controlling humidity, which makes sure you don’t get that sticky feeling during our hot and humid summer weather.
By operating continually at lower speeds, the system uses less energy, while also increasing circulation of air, improving overall air quality in your home as well. Operating at lower speeds also means the system is quieter, meaning if you walk by the outdoor unit, it won’t sound like a jet is taking off when the system kicks on, like some systems.
System Installation
Once the family decided on the right system for the home, the next concern was installation. The team from Complete Comfort made sure to let the homeowner know when we would be there, what to expect, and how long the job would take. Here at Complete Comfort, we take pride in caring for your home like it was our own, and we know having a whole crew in your home can be stressful, especially when it’s hot weather and a speedy replacement is important. We worked to remove the old system and install the new Trane heating and air conditioning system quickly and efficiently, completing the job in one day, to get the home back to comfort as quickly as possible.
While we’re excited about the new system delivering better comfort and using less energy so the homeowner’s bills will be lower, the family was equally happy that they no longer had to worry about constant issues with the system. For them, knowing they had someone who would treat them well, with respect, and would be there when needed was as important as getting ‘a good deal’. As a result, the homeowner wrote us and said “I was so happy I’ve continued to use Complete Comfort for after-sales service. I’ll keep it up!” And to us, that’s music to our ears.
At the end of the day, we know our business depends on having a good reputation, and that means doing our best to treat every customer like family. Our technicians know that when your system is struggling, it’s easy to get hot under the collar and get frustrated. We go the extra mile to let you know what’s happening and help you make the best decision about your system, whether that’s a repair or whether it’s time to invest in new system altogether. And being able to give families peace of mind? That just makes our day.
Let Us Help You Achieve Complete Comfort!
If you have an HVAC system that seems to be struggling, give us a call here at Complete Comfort. Our team will help you figure out what’s wrong, and help guide you to making the best decision for your home. But most importantly, we will treat you and your home as if they were our own, taking the care needed to make sure you get the comfort you want- that’s what we mean by Complete Comfort..
At Complete Comfort, many of our team have lived in this community for our whole lives. That means we’re friends and neighbors, and take the responsibility that goes with that seriously. So when one of the owner’s former teachers called and became a customer, we were pretty excited! After all, no one is perfect in school, and if your teacher trusts you with their home and HVAC system, it’s like bringing home a gold star on your report card all over again.
Most people take their HVAC system for granted until it doesn’t operate. It sits there quietly doing its job, day in and day out, until something goes wrong, and then it can be a real problem. And just like people, systems tend to develop problems when they are under stress- when we have a patch of really hot or really cold weather- this can send aging systems into overdrive and they can break down.
