Installing A Generac Generator In Marion, VA

Posted on February 3, 2025 by Nate Kiser

Installing A Generac Generator In Marion, VA

This past year we have seen a lot of significant weather events, from hurricanes to snowstorms. Not only has it caused millions of dollars worth of damage, but it also knocked out the power for homes in our area for a significant amount of time. That’s why in the fall of 2024, this Marion, VA homeowner decided they were over the power outages, and wanted to install a new generator in their home.

We have to say, this has been a pretty common call we’ve gotten, as many homes in our area of Virginia have had to deal with this severe weather causing significant power outages. We’ve installed hundreds of generators, and luckily for this homeowner, it was nothing we weren’t used to.

If you live in the Marion, VA area and are thinking about installing a new generator for your home, give Complete Comfort a call at (276) 690-9222, or reach out to us online to schedule a free estimate.

Researching Their New Generator

After deciding they wanted a generator, these homeowners decided to do some research online. It’s what most people do when they are looking to buy something new and expensive. Before they spoke to an expert, they wanted an idea of what they were looking for. After checking out some different brands, they decided to look into a Generac Generator. They went through the Generac website, and decided to submit their name to be contacted by a contractor.

Complete Comfort is a Generac preferred dealer, and after going through the Generac website, they found us! One of our generator experts went out and took a look at their home to choose the RIGHT generator that fit their needs.

Choosing A New Generator

The home in Marion was a beautiful rancher, and one that wasn’t going to require the biggest generator. They wanted something that could power the entire home in case of an outage, and we got them set up with the properly sized Generac Generator.

Not every generator fits every home, and not every home in our area is the same. This is why we measure how much electricity the home will require, and make sure we set our customers up with the right system!

Replacing The Old Electrical Panel

Unfortunately for this homeowner, their electrical panel wasn’t going to be able to handle the generator, and it needed to be replaced. We were able to replace the panel easily, and set them up with the right electrical work that could handle their home’s current electrical needs, the generator, and left them with some capacity for any other additional appliances.
It’s important to have a professional, who is licensed and certified, taking care of these electrical needs. If you are having issues with your electrical panel it can be dangerous, and become a fire hazard if it isn’t addressed.

Why Install A Generator?

Installing a generator means more than simply keeping the lights on during a power outage. Of course it’s great to have the lights on and not have to use candles or flashlights to see, but there are some more important appliances that need power.

Your Internet and WIFI
Your HVAC System
Your Charging Capabilities
Keeps Food From Perishing In The Refrigerator
Powers Any Medical Equipment Your May Have
Keeps Your Lights/TV On

Installing a generator goes a long way to keeping your home powered and running no matter what the weather is like outside. Obviously it’s great to have the lights and TV on, but as you can see, there’s a lot more that comes along with it.

If it’s the summer and the power goes out, you can still have your air conditioner working, keeping your home cool. Or if you work from home, the power going out isn’t going to prevent you from having a productive day. The generator will keep your home powered and prevent you from losing groceries, entertainment, or a day of work!

The Generator Installation Process

After fixing the electrical panel and choosing the right generator, it was time to install the system! The process took about a day, between the panel and the generator. It was a smooth process, and the homeowner couldn’t be happier!

With a whole home, standby generator like this one, it is installed next to the house, and simply sits there waiting for when it’s needed. It’s not like a portable generator you can move around, but instead it’s a permanent fixture next to the house.

There’s no need to flip a switch or press a button when you need power. There is a sensor located in the generator that knows when your power goes out. It usually takes about 15-30 seconds for the generator to kick on and start providing power to the home!

Generator Installation In Marion, VA

Now that the generator is installed, the homeowners are relieved. With all the different storms we’ve had in the past year, it has been a headache losing power over and over, sometimes for extended periods of time. They have peace of mind knowing that the days of power outages for their home are a thing of the past.

If you think a generator is something that would fit your home, give us a call at (276) 690-9222, or contact us online to speak to a professional. We can help set you up with the right generator for your home!

Replacing An Air Conditioner In Bristol, VA

Posted on January 22, 2025 by Nate Kiser

Replacing An Air Conditioner In Bristol, VA

One of the most common calls we get is for an HVAC system that isn’t working. It’s not often you think about your heating and air conditioning, but when it’s not working, it’s pretty much all you can think about. That was the case for this Bristol, VA homeowner. They had an HVAC system that wasn’t working.

They gave us a call at Complete Comfort to see if someone could come take a look at their air conditioner. Unfortunately for them, they had a very old AC system that needed to be replaced. It was a simple swap out that we are very accustomed to.

In this article, we’ll tell you a little more about the process of replacing their AC, and why they decided to go with us when making the decision. If you think you need your heating or cooling system replaced, give us a call at (276) 690-9222, or contact us online!

Why They Replaced Their AC

It was evident that it was time to replace the air conditioner when we went out to take a look at it. It was an older model, and even if it could be repaired, it wasn’t worth the cost. It had been running poorly before it broke down, and was costing them a lot of money to operate.

Instead of sinking more money into trying to fix a failing HVAC system, they wanted a replacement. We agreed that replacing the AC was the best decision, and offered them a few different options. They decided to go with a brand new Trane AC system.

Trane systems are some of the most dependable, reliable HVAC systems you can install in your home. They are tested in extreme conditions, and built with energy efficiency in mind. These are some of our favorite HVAC systems to install, mainly because we know how happy they make our customers.

Why They Decided To Go With Complete Comfort

One of the best parts about this project was hearing from the customer about why they chose us. We weren’t the only HVAC company that they called, and got some other quotes as well. When they decided to go with Complete Comfort, they gave us a few reasons why that made us feel very humbled and appreciative.

Thorough Assessment

The first thing that impressed them was the thorough assessment that we went through. We looked at the old system, and also inspected the home as well. We wanted to make sure that the replacement we recommended would keep the entire home comfortable, and also do so without costing them too much to run. We explained the difference between efficiency levels, and how the more efficient system may cost a bit more to install, it’s going to cost less to run over the lifespan of the system.

After seeing how much thought and detail that went into our recommendations, they were impressed, and felt comfortable with us working in their home.

Great Reviews

Part of their decision process was looking at reviews. Fortunately, we have an incredible community of customers who have left us some great reviews. We also have a team of HVAC experts who know the ins and outs of home comfort, and want to go the extra mile for our customers. One of the joys in reading our own reviews is seeing how much our customers love our technicians.

After taking a look through our reviews on Google, these homeowners knew they were working with a team of professionals who cared.

Family Owned And Operated

One of the other things the customers loved about our company was the family aspect. Not only is Complete Comfort a family owned and operated business, but we operate with the same values as a family. Not everyone who works here is related, but we try and treat everyone with the same care and kindness that we do for our own families.

Because of all these factors, the homeowners trusted us with their home comfort, and we could not be more appreciative. It means a lot when we know just how many great HVAC companies there are, and they decided to choose us.

Better Comfort And Lower Energy Bills

After hearing from the homeowners, it sounds like the new air conditioning system was a huge success. Their home is more comfortable than ever before, and their energy bills are lower as well. They want to make sure their system runs well for years to come, so they also have scheduled service for the future as well!

We couldn’t be happier that this project worked out so well for the customer, and look forward to servicing their new AC for the next decade. If you are looking for a new HVAC system for your Bristol, VA home, or any of the surrounding neighborhoods, give us a call at (276) 690-9222. One of our comfort specialists will be happy to get your home set up with the perfect heating and cooling system!

Replacing An Old HVAC System In Marion, VA

Posted on January 8, 2025 by Nate Kiser

Replacing An Old HVAC System In Marion, VA

Routine maintenance for your HVAC system is crucial to getting the most out of your heating and cooling units. Unfortunately for this homeowner in Marion, VA, it wasn’t routine maintenance like usual. Instead they ended up needing to replace their HVAC system, something they knew it was about time to do.

We service all sorts of systems around the area: furnaces, air conditioners, heat pumps, etc. For a homeowner it’s not a normal occurrence having to replace an HVAC system. It’s something you should only have to do every 12-15 years. For the experts here at Complete Comfort, we are used to running into older systems during routine maintenance, and know every year a few of them are going to have to be replaced.

If you have an older HVAC system that isn’t getting the job done anymore, give us a call at (276) 690-9222, or contact us online to schedule a free HVAC consultation.

Why Replace An Old HVAC System?

For this homeowner in Marion, VA, they scheduled routine maintenance just like they do every year. Our technician took a look at the system, and before performing maintenance, had a few questions for the homeowners.

He wanted to know how well the unit was performing, and how their energy bills were looking with this system. They noted that the system wasn’t making the home as comfortable as it had in past years. They also mentioned that the energy bills seemed higher than normal also.

Now these symptoms don’t always mean you need an HVAC replacement. It could be the signs of poor insulation, higher energy costs, or harsher weather conditions. Now that our technician knew the issues they were facing, he decided to inspect the system first.

It appeared that the system was older, and a bit outdated compared to the kind of HVAC systems we are installing today. Fortunately for them there were no issues with the ductwork or insulation, and the structure of their home comfort system was intact. Unfortunately though, this also meant that their current HVAC system was in need of a replacement.

Our technician let them know that they could continue to use their current heating and cooling systems, but they would still see the same comfort issues and high energy bills. Upgrading to a new high efficiency system would improve their comfort, and also lower the energy bills going forward. They decided it was time for a replacement.

Installing A New Trane Heat Pump System

After looking at a few options, these homeowners decided to install a new Trane heat pump system. This is going to be able to handle both their heating and cooling needs, and they are able to use the ductwork they already have in place. This made it a simple, smooth replacement.

There were a few reasons they thought the heat pump was the right choice for their home:

Improved Energy Efficiency

Heat pumps are some of the most energy efficient heating and cooling systems we have available. Instead of creating heat through the burning of fossil fuels like traditional gas and oil furnaces, heat pumps instead use the minimal amount of heat from outside, and pump it inside. They use electricity to function, which not only saves energy but also helps the environment.

Improved Comfort

For this particular homeowner, any new system would likely provide better comfort than their current system. In general though, heat pumps are able to provide incredible comfort. This particular heat pump is able to run at varying speeds, meaning it doesn’t just turn off and on. It gets to the temperature you desire, then runs at a low and steady speed to maintain it.

Traditional HVAC systems without variable speed technology will turn off and on, leading to uneven heating and cooling.

Ability To Heat And Cool

Heat pumps not only provide heating, but they also provide cooling as well! In the past most people would install separate heating and cooling systems. Usually a furnace for heating in the winter, and a standard air conditioning system for cooling in the summer. With a heat pump, no need to install 2 different systems!

Installing A Generator

We also installed a new Generac Generator while we upgraded the HVAC system. They were sick of losing power, especially after dealing with the hurricane so recently. They decided to install a whole home generator, something we install every week for homes and businesses in our area.

This new generator will turn on as soon as the power goes out. There’s no switch that needs to be flipped. This system has a sensor that knows when the power goes out, and automatically restores it.

New HVAC Systems In Marion, VA

We gave the homeowner a call after the installation and they couldn’t be happier! The home is more comfortable, and the first energy bill was looking better with the new system as well. Next year when we go out for regular maintenance, we are happy to know they have a system that will be there for the next decade plus.

If you are living in the Marion, VA area or the surrounding neighborhoods and would like to have a free estimate for a new HVAC system, give us a call at (276) 690-9222, or reach out to us online. Our experts will be happy to help you choose a new system that fits your home perfectly!

4 Home Tips For The Cold Weather

Posted on January 3, 2025 by Nate Kiser

4 Home Tips For The Cold Weather

Keeping your home warm and cozy is important in the winter, and there’s more to it than simply turning on the heating system. In this article, we’ll go over some tips for the cold weather, and what you can do around your home to keep the space more comfortable.

Obviously, there’s no substitute for a properly functioning heating system. If your furnace isn’t working properly, your home is likely going to be very cold. The biggest priority to home comfort in the winter is to take care of your heating system. In this article, we’ll give you some tips that will help you take care of your heating system, and some other things you can do around the house to make the space warmer.

If you are looking for help with your heating system in Smyth County, VA, the experts here at Complete Comfort can help you out. Give us a call at (276) 690-9222, or contact us online. We can inspect your heating system, and provide you with routine maintenance, a repair, or a replacement if needed!

How To Make Your Home More Comfortable In Cold Weather

To keep your home comfortable, there are a number of tasks you can accomplish on your own, as well as some things you can hire a professional to take care of. It’s important to remember that if you feel uncomfortable with any of this, call in a professional to help you out.

Use Throw Blankets, Slippers, and Area Rugs

Using throw blankets, slippers, and area rugs are simple, but effective ways to stay comfortable once it starts to get cold out. Instead of cranking up the heat to an uncomfortable level, using these items will help you stay comfortable and cozy in your home. Keeping your feet off the floor by using area rugs and slippers goes a long way, just like having a few blankets to cover up when you are watching TV.

Once again, this is something you generally do on your own, and as long as you don’t need to go out and purchase all this at once, it’s not a very expensive task.

Turn Your Ceiling Fan To Clockwise

Most of the time your ceiling fan is used to cool you off in the warmer months. What a lot of people don’t realize is that your fan can also be used to keep your place warm as well. If you turn the fan clockwise, it creates a downdraft that will push the warm air that rises in your home back down into the living space. The key is to have the fan on a low speed so it gently pushes the warm air down. If the fan is moving too fast, it can make the air cool.

To change the direction of your fan, you should be able to flip a little switch located by the base of your ceiling fan.

Check Your Insulation/Seal Windows And Doors

Sealing leaks and cracks in your windows and doors goes a long way to keeping your home more comfortable and warmer. It also really helps save energy and maintain lower utility bills. This can be a tougher task, and one that requires some handy work, or potentially hiring a professional.

If you want to have your insulation improved, calling in a professional may be the right choice. They can inspect the insulation in your ceiling, and areas that are easier to improve. You can probably seal cracks and leaks in the windows and doors a bit easier. You can use a sealant that eliminates little drafts and air escaping through your windows. You can also use weather stripping or door draft blockers to eliminate the draft from the door as well.

If you live in a home with older windows and doors, it may be a good idea to invest in newer, energy efficient ones. Single pane windows can be a huge source of energy loss. You probably notice the chill coming from the window when it’s very cold out. It can be a pricey investment installing new windows and doors, but one that eventually pays itself off with saving on your energy bills.

Schedule Heating System Service

Your heating system should be serviced at least once a year. This leads to:

Improved Energy Efficiency
Smoother Operation
Lower Energy Bills
Improved Heating/Comfort
Longer System Lifespan
Maintains Warranty
Improved Indoor Air Quality

There are more benefits to heating service than you sometimes realize. We recommend you have your furnace or heat pump serviced at least once a year. This will ensure its smooth operation, and improve your home comfort for winters to come.

Bonus Tip: Use Sunlight To Heat Your Home

Ok here’s one more little tip to keeping your home warm. Open your blinds to allow sunlight in your home during the day. It’s a natural way to keep your home warmer without cranking up the heat. If you have rooms that don’t get direct sunlight, leave the blinds closed and pulled all the way down. It can serve as a small layer of insulation.

Heating Service And Repair In Smyth County, VA

We hope these tips are beneficial for your home comfort this winter. We know how frustrating a cold home can be, and our goal is to make sure everyone in Smyth County is warm and cozy all winter long.

If you need some help with your furnace or heat pump, look no further! The experts at Complete Comfort specialize in heating service and repair in Smyth County, and some of the surrounding neighborhoods as well. Give us a call at (276) 690-9222, or contact us online to speak to an expert ASAP!

What Are The Most Common Furnace Problems?

Posted on December 12, 2024 by Nate Kiser

What Are The Most Common Furnace Problems?

As it gets colder out, furnaces have to work harder to keep our homes warm, and can run into some problems in the process. Having your furnace break down on you during the winter cold is never fun, and it’s not always clear what’s wrong.

Luckily, we have dealt with all sorts of different furnace issues, and know how to fix them. In this article, I’m going to go over some of the most common furnace problems we see, and what you can do to solve them.

If you are having issues with your heating system, give us a call at (276) 690-9222, or contact us online. We have been helping out homes and businesses in the Abingdon, VA area with their comfort issues for years, and can help you as well!

Furnace Blowing Cold Air

If your furnace is blowing cold air, it’s clearly having some sort of problem. Now, there’s not always a clear reason that your system is blowing cold air. In fact, there could be a number of reasons that your system is having problems.

You could be having trouble with:

The pilot light
The flame sensor
Your ductwork
The thermostat
A clogged air filter

These are just a few of the potential problems. There are even more than that. If your system has been running for 15-30 minutes, and it still isn’t warming up, turn it off and call a professional. If the system is still running, but isn’t heating your home, it’s still wasting energy. The last thing you want to do is waste money while getting no heat at all.

Not Enough Airflow Around The Home

This problem is similar to the furnace blowing cold air, in the way of it having a lot of potential reasons for this problem. We see this a lot with rooms that are furthest away from the furnace, mostly bedrooms that are furthest from the basement.

This could be caused by:

Blower motor issues
Fan not working
A clogged air filter
Leaky or mis-designed ductwork
Blocked vents

Once again, it could be a number of different issues. We recommend checking your air filter to see if it’s clogged. Once this is replaced, if you are still having airflow issues, give a professional a call. They will inspect your furnace and your ductwork to find the reason the air isn’t distributing properly.

Constant Cycling Off And On

If you hear your HVAC system turning off and on constantly, it could be the sign of a problem, and could lead to comfort issues. The constant off/on leads to fluctuations in temperature, and can be wasting energy as well.

Sometimes this is a sign you have a problem with your thermostat, or a sign that your system is improperly sized. If you just installed your HVAC system and it is cycling like this, you may have simply chosen the wrong size. If you have had your HVAC system for a while, and this is the first time this has happened, it’s likely a sign that it’s a fixable issue.

Once again, we recommend that you call a professional to assess your issue, and make sure your HVAC system is running smoothly and safely.

Carbon Monoxide Leaks

If you use a furnace, there’s a very strong chance that it uses either gas or oil to burn and create heat. During this combustion process, gasses are created that can be harmful and dangerous. When your furnace is functioning properly, these are expelled from your home through a flue system.

If there’s a problem with the system, or maybe a crack in your heat exchanger, it can cause gasses to leak. Carbon monoxide is one of these gasses, and it’s odorless, colorless, and also deathly poisonous. This is why every home that uses a furnace should have a carbon monoxide detector. If your heating system is leaking carbon monoxide, you may not know until it’s too late.

Now this isn’t something that happens all the time, but it’s a major concern with any heating system. If your system has a leak, turn it off immediately and call an HVAC professional right away!

Best Way To Avoid Furnace Problems

Now that you know a little more about the most common furnace problems, you should also know how to avoid them. Here are the best 2 ways you can take care of your furnace and avoid issues:

Changing Your Air Filter

Changing your HVAC system’s air filter is simple and important. As it gets filled up with particles, it can get clogged and prevent airflow, as we mentioned above. We recommend keeping a few filters on hand so you can change them once every 1-3 months.

During a routine HVAC service, your technician should change your filters, but this only happens once a year typically. Keeping a few filters at home will allow you to change them on your own, without having to worry about a professional technician coming in to do it.

If you don’t know how to change it, we recommend:

Having your HVAC technician show you during a routine maintenance
Looking at your owner’s manual for your HVAC system
Looking up how to change a filter on Youtube

This is a fairly easy task, and one you can do on your own to improve airflow, and indoor air quality!

Scheduling Regular HVAC Service

The best and most effective way to avoid furnace problems is by scheduling routine furnace maintenance. We recommend you have your furnace serviced at least once a year, preferably before the heating season.

During a routine furnace maintenance, your technician will do a lot more than simply changing the air filter. During a routine maintenance, the technician will:

Clean all the components inside your furnace
Change your air filter
Inspect wiring, the pilot light, the flame sensor
Ensure all parts are working properly and aren’t in need of replacement
Ensure the system is operating safely

Instead of waiting for problems with your heating system, regular maintenance gets ahead of them and helps prevent them from ever occurring. Just like any machine needs service and care, or it will break down, your HVAC system is the same.

Regular service for your heating system will also come with some other benefits, outside of the fewer breakdown:

Better efficiency
Lower energy bills
Longer system lifespan
Fewer problems/breakdowns
Improved indoor air quality
Maintains warranty

Scheduling regular maintenance for your furnace is so important, and the number one thing we can recommend to keep your heating system running well for years and years.

If you are having issues with your furnace and would like to speak to an expert, give us a call at (276) 690-9222, and we will have one of the team members here at Compass help you out!

Why You Should Replace Your Space Heater

Posted on December 5, 2024 by Nate Kiser

Here at Complete Comfort, we’re dedicated to keeping your family warm and comfortable all winter long. We know many people out there have rooms in their home that are often too hot or too cold- no matter where you set your thermostat, some rooms, due to their location, number of windows, or distance from the heat source, just end up a little colder- sometimes too cold for comfort- from the rest of the home.

Many people resort to a variety of space heaters to keep those spaces warmer and comfortable. However, most space heaters are energy hogs- jacking up your energy bills- and some of them can be quite dangerous, especially if you have small children or animals.

Basic Space heaters come in two varieties- radiant heaters, which often look like small old fashioned radiators, and convection heaters, which heat the air, not as much the people and objects in the room. Radiant heaters heat up quickly and warm up the immediate area, but it takes a while to heat a whole room. Convection heaters spread the heat around throughout a space. While portable space heaters can be inexpensive, they do have downsides.

Radiant heaters get very warm and can cause burns for kids and animals, and can be a fire hazard depending on where they are placed. Convection heaters tend to be noisy, and as soon as you turn them off, the heat dissipates quickly, leaving you cold once again.

Replacing a Space Heater

Replacing a space heater can improve safety, efficiency, and overall comfort in your home. Here are some of the key reasons you should consider replacing a space heater with a more permanent, safer and more efficient system that will keep your family comfortable:

Safety Concerns

- Fire Risk: Older or malfunctioning space heaters can pose a significant fire hazard, especially if they are placed near flammable materials.
- Carbon Monoxide Risks: Non-electric space heaters, such as propane or kerosene models, can emit carbon monoxide if not properly ventilated. Even with options like wood burning or pellet stoves or fireplaces, these systems need proper ventilation and regular cleaning.
- Burn Hazards: Many space heaters get extremely hot to the touch, posing a risk to children and pets.

Inefficiency

- Space heaters are often less efficient than centralized heating systems, leading to higher energy bills when used extensively.
- They are best suited for supplemental heating, not as a primary heat source, as they struggle to maintain consistent warmth in larger spaces.

Limited Coverage

Space heaters only heat small areas, leaving the rest of your home cold.
Uneven heating can lead to discomfort and an over-reliance on the space heater.

Durability and Technology:

- Older space heaters may lack modern safety features such as tip-over shutoff switches or overheat protection.
- Newer heating systems incorporate energy-saving technology and can be controlled remotely via smart thermostats.

Better Options for Winter Comfort– Ductless Heating

There are lots of options if you need supplemental heating in parts of your home. One of the best is a ductless heat pump system. These high-efficiency heat pumps can act as both heating and cooling systems, so you can get both the extra warmth you need in hard to heat areas, and extra air conditioning in the summer as well. Ductless heating systems are up to 70% more efficient than traditional space heaters and baseboard electric heaters, saving you a TON on money on your energy bills, while increasing comfort.

A single zone of ductless heating and cooling can make those hard to heat areas of your home- basements, attics, sun rooms, garages, bonus rooms over a garage and more- much more comfortable every month of the year. These systems run on electricity, and are able to be controlled remotely. Some even have sensors so they can go into standby mode when no one is in the room, helping to save you even more money.

Other options for hard to heat spaces include:

Radiant Floor Heating

This system provides consistent, even warmth from the floor up and eliminates the need for visible heating units. However, the system is embedded into a floor and often concrete, making it hard to service if a problem develops.

Improved Insulation and Weatherization

Upgrading insulation and sealing drafts can significantly reduce heating needs and make any heating system more effective.

Pellet or Gas Fireplaces

Modern fireplaces can heat larger areas efficiently and add aesthetic value to your home. However they need to be properly ventilated, may need you to keep a supply of fuel on hand, and require regular maintenance to keep fir hazards to a minimum.

Benefits of Upgrading from a Space Heater

Enhanced Comfort: Ductless systems are permanent solutions to keep your home more comfortable year-round and help increase your comfort- and your property value.
Energy Savings: Modern systems are designed to optimize energy use, which can lower your monthly energy bills. Systems come with remote operation features and sensors that can help you get the most out of the system while keeping your energy bills low.
Improved Air Quality: HVAC systems with air filters can reduce allergens and pollutants in your home.
Peace of Mind: Advanced safety features reduce the risk of accidents compared to outdated space heaters.

Every home is different, and has different needs, depending on layout, insulation, and where you spend most of your time. A small space heater is like putting a band-aid on a bigger problem of your home’s heating and cooling efficiency. A safer, more permanent solution like a zone of ductless heating and cooling could be just the thing to give you greater year round comfort in your home, while reducing energy bills and increasing safety for your family.

If you are interested in learning more, give us a call here at Complete Comfort and we’ll help you explore all your options to keep your home cozy all season long.

Can I Trust AI To Answer Questions About My Heating System

Posted on November 21, 2024 by Nate Kiser

Can I Trust AI To Answer Questions About My Heating System?

AI is all over the place, and we know it’s only getting bigger and bigger. Here at Complete Comfort, we also know that you have questions about your HVAC equipment, and you may not always want to pick up the phone and call a contractor. Many people use Google to ask questions about their heating equipment, and now we are hearing about people using AI to answer questions about their home comfort.

So can you depend on AI to answer questions about your heating system? No, you can’t COMPLETELY trust AI to answer questions about your heating system. There are certainly instances where AI will give you the right answer, but not all the time. And when it comes to something like your heating system, which can be dangerous if it isn’t working properly, you don’t want to take a risk.

When To Ask AI Questions About Your Heating System

There are certainly times where you can ask AI questions. Maybe about how the system operates, or the energy it consumes. AI can be useful and provide you with information that may be tougher to find in an owner’s manual or an online guide that explains your equipment.

Especially now that AI tools like ChatGPT can now surf the internet themselves to find answers, there can certainly be some useful information AI can provide you with to help you learn more about your heating system. But it’s not a perfect solution.

There have been many instances of AI providing false or inaccurate information. In lots of cases it’s very helpful and provides accurate information, but it’s not full proof. This is why even though you can learn a thing or two about your heating through AI, we still trust a live, professional technician over everything else.

When To Ask A Professional About Your Heating System

As much fun and as convenient as asking AI about your HVAC system may be, there are times when you need to speak to a professional. The most important time to speak to a professional is when there is a problem with your heating system.

Of course you can Google or ChatGPT what MAY be wrong with your system, but that’s not a sufficient substitute for a real diagnosis from a human. Your heating system can be a dangerous piece of equipment without proper care and operation, so we also don’t recommend you try and fix it on your own.

If you are having problems with your heating system, call a professional to take a look. If you want to also do some of your own research, feel free, but you’ll still need the HVAC technician to look at your system and fix the problem.

Fixing Your Heating System In Wytheville, VA

No matter what the issue is with your heating system, Complete Comfort is here to help. We can take a look at your HVAC system, and let you know what the problem is, and how to fix it. Whether you are in Wytheville, or any of the surrounding towns, Complete Comfort is here to help. Give us a call at (276) 690-9222, or contact us online!

How To Avoid Problems With Your Heating System This Winter

Posted on November 14, 2024March 7, 2025 by Nate Kiser

How To Avoid Problems With Your Heating System This Winter

It’s getting pretty chilly outside, and lots of people in our area are starting to turn their heating systems on. There’s nothing better on a frigid day than walking into your warm and cozy home. Conversely, it’s a pretty bad feeling when your heating system runs into a problem and doesn’t keep your space warm.

There are some steps you can take to help your heating system avoid issues during the winter. Whether you have a furnace, a heat pump, or ductless mini splits, we have a few tips for your heating system.

I’ve been working in the Bristol, VA area for over a decade, and I’ve seen a lot of broken down heating systems. It’s not uncommon for a heating system to break down, as they last for over a decade themselves and experience significant wear and tear. Still, there are things you can do to preserve your heating system, and prevent these breakdowns from happening frequently.

In this article I’ll go over a few of the steps you can take to prevent heating issues in your home. If you would like to speak to a professional, give us a call at (276) 690-9222, or contact us online!

Scheduling Annual Heating Service Is The Best Way To Avoid Heating Problems

The best way to ensure your heating system is running efficiently is by scheduling a professional heating service. We recommend you have your furnace serviced at least once a year, preferably before the winter cold is here for good.

During routine heating service, a trained HVAC technician will clean and inspect the components of your heating system. They will look at everything from the electrical connections, to the pilot light, your flue system, and your thermostat. During this inspection, they can see if there are parts or components that need to be replaced before they fail. When cleaning the system, they will help prevent some of this normal wear and tear.

Routine heating service will do more than help you avoid problems and repairs being needed. When you have your annual heating service, you see a few more benefits as well:

Improved energy efficiency
Lower energy bills
Longer system lifespan
Improved indoor air quality
Ensures safe operation
Keeps warranty in tact

If you haven’t had your heating system serviced yet this year, give us a call at (276) 690-9222, or contact us online!

Change Your Air Filter

You should change the air filter in your HVAC system once every 1-3 months. This is a simple task that you can perform on your own. This is also something that can be done during your heating service, but you should change the filter more often than you should have our system serviced. This means you should have a few filters on hand at home to change them yourself.

If you don’t know how to change the filter, we recommend that you:

Ask your technician to show you during a service
Refer to your HVAC system’s manual
Go on YouTube or the manufacturer’s website to find a video that shows you how to do it

Changing the air filter is simple, and something that once you perform once, should have no problem doing it whenever you need to.

Your air filter catches any airborne particles that may pass through your HVAC system. If this filter fills up and gets clogged, it prevents airflow. This can back the air up in your system and cause problems. This will also hurt the indoor air quality of your home.

Air filters are inexpensive, and usually cost between $10-$50. We recommend buying a few and keeping them on hand for when you need to make a swap!

Clear Vents And Ducts

It’s easy to accidentally block a vent if you are moving furniture around. Maybe your child wants to rearrange their bedroom, and in the process they put a bureau in front of a vent. I’ve seen it in plenty of homes, and it’s easy to avoid. Give your vents a little space and make sure they are free to push air into the necessary spaces of your home.

You may also want to have your ductwork cleaned at some point. This is going to clean the air in your home, and also promote improved air flow. It’s very unlikely a vent can become so clogged that airflow is prevented completely. Instead it usually builds to a point where it impedes airflow enough to cause uneven heating, and makes the air dirtier to breathe!

Improve Your Insulation/ Seal Leaks And Windows

If your home is leaking air, it’s going to cause your heating system to work harder than it should. Improving your insulation will help you retain heat, and protect your home from the outside elements. The same goes for sealing your windows and doors. These are projects that may be a bit more expensive, but they last for years. You won’t need to worry about insulation or leaks every year if you take care of them properly.

Years can pass and you will need to make sure your home is still sealed, but this should help keep your home more comfortable, and ease the burden of your heating system.

Heating Service In Bristol, VA

We hope these tips will help you keep the heating system working properly, and keep your home warm and comfortable this winter. If you are looking for help with your heating system in Bristol, VA, or the surrounding towns, give Complete Comfort a call at (276) 690-9222, or contact us online. Our trained technicians can service your heating system, and make sure your home is ready for the winter cold!

Replacing An HVAC System In Glade Spring, VA

Posted on October 29, 2024 by Nate Kiser

Replacing An HVAC System In Glade Spring, VA

We recently replaced an HVAC system in Glade Spring, VA with a brand new Trane heat pump. It’s always interesting speaking with our customers, new and old, and hearing their unique story about how they found us. In this case, we had spoken with these homeowners years ago, but never ended up working with them until 2024!

It turns out we’d been to their home in 2019 to give them an estimate on a new generator. In the end, they decided not to install one, but still, the experts here at Complete Comfort had left a good impression, and they didn’t forget about us years later when they needed a new HVAC system!

We have installed HVAC systems and generators all around the area, Abingdon, Marion, Chilhowie, and Glade Spring. It’s no surprise when one of our generator customers gives us a call for a new HVAC system, and it always makes us proud to know that our technicians and employees here at Complete Comfort leave such a positive impression on our customers.

Deciding To Install A Trane Heat Pump

This homeowner was having trouble with their current HVAC system. They’d been using it for years, and were interested in replacing it. At first they wanted to install a new ductless mini split. They had seen them online and in some restaurants in the area, and were thinking that would be the right solution for their home.

Nate, one of our comfort specialists, went out and spoke to the homeowners. He could tell that the old HVAC system was near the end of its life, and he understood exactly why they were looking for a replacement.

He decided to give the homeowners a few options. He showed them the design of a ductless mini split system, as well as a new Trane Heat Pump system. Luckily for these homeowners, they already had ductwork in the house, so either option wouldn’t be too cumbersome to install.

After taking a look at the costs, and what they needed to keep the home comfortable all year long, they elected to install a Trane Ultimate 17 SEER Heat Pump.

Why Choose A New Heat Pump?

After deliberating, the heat pump was the direction they went in. They were also thinking of the ductless mini splits, as we mentioned before, which are simply a different style of heat pump.

The Trane Ultimate 17 that they installed is going to treat the entire home all year long. This means that it can heat the home in the winter, and then in the summer, it will be able to provide air conditioning. They wanted a year round solution that could keep them comfortable no matter what the weather is like outside.

In areas like ours in Virginia, we have to be ready for all 4 seasons. This is why heat pumps are such a popular option, due to their heating and cooling capabilities. They also operate VERY efficiently. In fact. They can reduce your electricity consumption for heating by up to 75%. In general, heat pumps are designed to reduce the amount of energy you use, which helps prolong the life of your system, and reduce your energy bills.

Heat pumps are also more environmentally friendly than traditional heating systems, that burn gas or oil to create heat. This is why heat pumps are eligible for tax credits through the Inflation Reduction Act, up to $2000. They also typically qualify for rebates depending on where you live, and how energy efficient your heat pump is!

The Installation Process And Cost Of Their New Heat Pump

Luckily for us and the homeowner, there was already ductwork installed from the previous HVAC system. We inspected it to make sure it was still in good working order, and then removed the old system. We installed the new Trane Heat Pump in a single day. The process is one we are familiar with, and fortunately one that was quick and easy for our installation team!

The homeowner decided to finance the system, seeing as they didn’t want to pay the entire cost of it up front. Their payments are $341 a month. When you factor in the money they will be saving on their new look energy bills, the cost of the new system effectively comes down a bit from there even.

They couldn’t be happier with how the new system is operating, and the cost of it all. This system should last them the next 12-20 years, and hopefully the only reason they see us is for annual service!

They also added a REME Halo Zero Air Purifier in their new HVAC system. This plugs directly into the HVAC ductwork, and actively cleans the air that is circulating in your home. This is great for anyone who has breathing issues, allergies, homes with pets, or smokers. It’s also just great for anyone who wants to breathe the cleanest, healthiest air possible. This system cleans airborne allergens, VOCs, and bacteria from your home, as well as odors. Not only will this home now be more comfortable with a new heat pump, but the air is going to be clean and fresher than ever!

Replacing Your HVAC System In Glade Spring, VA

If you are considering replacing your HVAC system in Glade Spring, VA, give Complete Comfort a call! No matter what kind of HVAC system you are looking to install, we can help you out. Our comfort specialists will be able to take a look at your home, and let you know exactly what your home needs to stay comfortable all year long.

Give us a call at (276) 690-9222, or contact us online! We look forward to helping you out!

Can A Ductless Mini Split Be Used For Heating?

Posted on October 15, 2024March 7, 2025 by Nate Kiser

Can A Ductless Mini Split Be Used For Heating?

In a word- Yes. Many people assume that ductless mini-split systems are great air conditioners, but did you know they can be great heaters as well? We have installed many mini splits in the Abingdon, VA area, and the surrounding neighborhoods. One of the things homeowners enjoy so much is the versatility of their mini splits, being able to use them all year long!

Understanding A Ductless Mini-split System

A ductless mini-split system is a heat pump. It consists of two main units, an indoor air handler, often called a head or cassette, and an outdoor compressor unit, which connects via lines to the indoor air handler. These are like the components of a traditional HVAC system, but they are smaller and can be placed at a distance from one another, unlike a traditional unitary system.

As heat pumps, these systems can both heat and cool your space- it’s all about the direction you want the heat to go! Mini-split systems tend to work well down to about 0oF, so if you live where it gets down below that temperature regularly, you may need a back-up heating system. However here in the Chilhowie area, our average lows, even in the middle of January, are in the 20’s, making a mini-split ductless heat pump system a great way to heat and cool your whole home for year- round comfort.

How Do Ductless Mini Splits Heat My Home?

During heating, the system works by:

Extracting heat from outside air (even when it’s cold) and moving it indoors.
The outdoor unit absorbs heat from the air and transfers it to the refrigerant.
The refrigerant is then compressed to raise its temperature and pumped to the indoor unit(s), where the heat is released into the room.

In the Summer, this process just works in reverse, where the heat is extracted from the indoor air and pumped outside, cooling your home!

Mini Split heat pumps are about 70% more efficient than baseboard heaters and they distribute the warm air evenly throughout your space, making them a much better way to stay comfortable while keeping your energy bills low all winter.

Things to Know If you want to use a Mini-Split System for Heating

Choose the Right Capacity:
- The mini-split system must be properly sized for your space. A system too small will struggle to heat the room, and one that’s too big will cycle on and off frequently, giving you less efficiency.
- Consult with an HVAC professional, like our team here at Complete Comfort to determine the right capacity based on the square footage and insulation level of your home.
Set the Thermostat to Heating Mode:
- Most mini-split systems have a remote control or wall-mounted thermostat. Switch the system to heating mode.
- Set the desired temperature for each zone (room).
Ensure Proper Placement of Indoor Units:
- Place the indoor air handlers where they can distribute warm air evenly. Avoid positioning them near windows or in places where airflow might be obstructed.
Monitor for Cold Weather Performance:
- Mini-split systems can work in temperatures as low as 0°F (-18°C) or even lower with cold-climate heat pump models. Make sure when you purchase your system you know whether it can handle the extreme temperatures of your area. Here in Virginia, we don’t often need the cold-climate units, but they are available.
Maintain the System Regularly:
- Clean or replace filters in the indoor units regularly to ensure efficient operation.
- Make sure the outdoor compressor is clear of snow, debris, and ice during winter, as these can obstruct airflow and reduce efficiency.
Use Ceiling Fans for Heat Distribution:
- To help distribute the warm air, you can use ceiling fans set to rotate clockwise at a low speed. This pushes the warm air near the ceiling back down into the room.

Advantages of Using a Mini-Split for Heating

Here at Complete Comfort, we’re seeing more and more customers choose ductless mini-split systems because:

Energy Efficiency: Mini-splits are generally more energy-efficient than traditional heating systems because they don’t lose heat through ductwork. Increased efficiency means getting the comfort you want, without increasing your energy bills!
Zoning Flexibility: You can control the temperature of individual rooms independently. Each individual indoor air handler unit can be controlled independently, meaning you can adjust the comfort level in the family room while letting someone else adjust the temperature in another room, or even shut the system off in say, a bedroom, while no one is there. This zoning helps you heat and cool the areas you’re using, and not waste energy in spaces that you’re not.
No Need for Ductwork: Ductless mini-split systems are ideal for homes without existing ductwork, or to heat specific rooms that can be difficult to heat and cool, like additions, basements, sunrooms, garages, third floors, and the like.

Mini-split systems can be terrific as supplemental heating and cooling for your home, or as a whole home heating and cooling solution. A single outdoor unit can power up to 8 indoor air handlers, delivering custom comfort to each room, every day of the year.

If you’re interested in learning more about whether a ductless mini-split system could be the comfort solution you’ve been looking for, give us a call here at Complete Comfort. We’ll help do a Load Calculation and help you decide on what type of system will keep your family comfortable all year long. We want to keep you in Complete Comfort, and make sure you enjoy energy-efficient comfort all year long.