How To Change Your HVAC System’s Air Filter

Posted on December 19, 2025December 19, 2025 by David Cochran

How To Change Your HVAC System’s Air Filter

Changing your air filter is a simple process, but an important step in making sure the air in your home is clean and the HVAC system is running smoothly. Unfortunately, it’s often a task that goes overlooked or forgotten, and can lead to problems.

We’ve been replacing filters in HVAC systems for years. Heck, I was even changing the air filter at my home when I was a kid. The point is, it’s a very easy task, but if you’ve never done it before, you may not know how it’s done. In this article, we’ll tell you how to replace an air filter, and why it’s so important!

If you want to speak to an expert about your HVAC system, call us today at (276) 690-9222, or contact us online. Our experts are happy to help you get your home ready for the next season, whether you need your filter changed, HVAC system serviced, or a brand new upgrade!

Steps To Change Your Air Filter

Changing the air filter in your HVAC system is an important and easy task, one you should be able to perform on your own. Here are the steps you need to take to change your air filter:

Air Handler Filter Replacement:

Turn Off Your HVAC System: You don’t want your HVAC system running while there is no filter in place.
Locate Your Filter: The filter is usually located by the air handler. It may also be behind a grate over your air return. If you have trouble locating the filter, consult your manual. You can also ask your HVAC technician during a routine maintenance. They can show you where it’s located and give you a tutorial on how to change it.
Remove The Old Filter: You may have to take a small covering or case off first to access your air filter. Once you have the cover off, remove the air filter gently. It’s going to be full of dirt and debris, so you will want to have a trash bag ready to dispose of it right away.
Insert The New Filter: The new filter should have little arrows showing you which direction it should be inserted. Once you put the new filter in, replace the cover.
Turn On Your System: Now that the filter is secure and in place, it’s time to turn the system back on.

Return Vent Grille Filter Replacement:

If you have a return vent that has a filter behind it that needs to be replaced, this is also a simple swap.

Remove The Grate: Remove the grate that the filter is hidden behind. If this is high up, be careful, and maybe make sure someone is there to assist you if you need to use a ladder. This grate usually has a hook that you pull and unlatch it, rather than needing to unscrew anything.
Remove The Filter: Have a trash bag handy to throw out the dirty filter. Make sure you wipe away any excess dirt and debris left over, and clean off the grate as well.
Replace The Filter: You can now place the new filter and secure the grate back on.

That’s it! It’s a simple task, but one that often goes forgotten.

As we mentioned above, if you are having trouble replacing your filter, ask your HVAC technician to show you during a routine maintenance. You should have your HVAC system serviced at least once a year, and during this visit, the technician will be able to show you how it’s done. They will show you where the filter is, and how to replace it.

Why Should You Replace Your Air Filter?

Replacing your air filter keeps the air in your home clean and also helps promote better airflow. The purpose of your filter is to catch any particles that may be floating in the air. Dust, allergens, bacteria, mold spores, and more are floating around the air, and with a dirty filter, it will fail to prevent them from passing through.

Over time, if the filter gets clogged, it’s going to create dirtier air, and also prevent your HVAC system from pumping air smoothly through your home. This backed-up airflow may cause different problems:

Your system could short-cycle
Your system may stop producing warm/cool air
Your heat exchanger could crack in your furnace
Your coil could freeze on your AC
Your air will become dirtier and less healthy to breathe
Your system may have to run harder, driving up your energy bills

For such an easy task to take care of, you can see the many benefits of replacing the air filter.

How Often Should You Replace Your Air Filter?

We recommend you replace the air filter once every 1-3 months. During the winter and summer, when your HVAC system is running constantly, and the windows are closed more often, you may want to replace it every month or 2. During the spring and fall, when the HVAC system is off and the windows are open, you have more fresh air, and likely only need to replace it once during the season.

We recommend having a few filters on standby, so you don’t have to worry about going to the store every time you need a new one.

HVAC Service In Southwest Virginia

If you need some help replacing your air filter and you are located in Southwest Virginia, give Complete Comfort a call! We can help you replace your air filter and set you up with a complete HVAC service. You can reach us at (276) 690-9222, or contact us online.

We’ve been helping homeowners and businesses stay comfortable in Chilhowie, Abingdon, Bristol, and all the surrounding towns since 2011, and we look forward to helping out for years to come. Check out our reviews to see just how happy we make our customers!

The Benefits Of Having A Generator In The Winter

Posted on September 29, 2025September 29, 2025 by David Cochran

The Benefits Of Having A Generator In The Winter

Over the past few years, we’ve seen generators rise in popularity in the Smyth County and Wytheville area, and with good reason. These systems provide backup power for homes and businesses, allowing you to keep the lights on and the power up and running during a blackout. In the past few years, we’ve seen some storms that have caused millions of dollars in damages, and have kept home and business owners without power for extended periods of time.

I’ve been installing generators for years, ever since we started our business in 2011. We know how important they are, and what they can provide for a home. It’s not just about keeping the lights on. We depend on electricity more than ever, and in this article, I’ll go over the benefits of having a generator in the winter.

If you’d like to speak to one of our experts about backup power and a whole-home generator for your space, give us a call at (276) 690-9222, or contact us online. Our experts can help you choose the right generator that fits your needs!

Why Do You Need A Generator In The Winter?

A generator can be useful any time of year when there is bad weather. In fact, last year, a generator was probably needed more during the hurricane season than at any other time of year. Still, the hardships of losing power in the winter may be even worse than losing power during other times of the year.

Here are some of the most noteworthy benefits of having a generator installed in your home for the winter:

Keeping The Heat On

The most important aspect of having power during the winter is keeping the heat on. The last thing you want to have happen is the power goes out when it’s frigid outside, and makes the space inside cold as well. We’ve heard of homes being without electricity for up to a week, and if it’s a cold week, that could lead to a dangerously cold house.

Most people think about keeping the lights on when the power goes out, but keeping the HVAC system on is likely more important if it’s winter or summer!

Entertainment

When you keep the power on, you are keeping the entertainment on as well, at least electronically. This is more important during the winter, when it’s not as easy to go outside for entertainment. Keeping the lights, wifi, TV, and computers on will help keep you and your family entertained if the power goes out. Can you imagine being stuck inside with a house full of kids with no power and nowhere to go? Keep the family happy, entertained, and warm with a whole home generator!

Staying Connected To Loved Ones

Another important aspect of having power is being able to stay connected with loved ones. That means having operating WIFI, and the ability to keep your phone and devices charged. Checking in on neighbors and family members is important, especially if we have a weather event serious enough to knock out the power.

Staying Safe

A power outage can be more dangerous for some than others. Some homes have occupants that use medical equipment that requires power. It’s also dangerous for certain people to be too cold, and could develop and illness quickly. Even something so basic as being able to see more easily with the lights on is important. We had a homeowner install a generator last year simply because their elderly father tripped and fell when it was too dark during a power outage. For some, keeping the power on means staying safe and healthy.

Not Sure When Power Can Be Restored

During the winter months, it may be more difficult to restore power in a timely manner. Suppose there is a big snowstorm and the power company is having trouble getting to the necessary spots to fix it. This could mean an issue for having the power restored quickly.

We’ve heard of homes in the area that were without power for up to a week in the past. Going a day or two may be fine, but days on end with no indication of when it’s coming back is no way to live. A generator ensures you are taken care of until the power company can get everything squared away!

Installing A Generator In Smyth County, VA

If you want to make sure your home is set up with a generator for this winter, Complete Comfort can help you out! Whether you live in Smyth County, Wytheville, or any of the surrounding neighborhoods, we can set you up with a free generator consultation and estimate. Then, when you decide on the system you like for your home, we can install it and provide regular maintenance for your system!

Give us a call at (276) 690-9222, or contact us online to schedule a consultation! Even if you don’t need to use your generator during the winter, you will have peace of mind knowing that if the power goes out, your home will be warm, lit up, and powered up no matter what!

3 Ways To Upgrade Your Home This Fall

Posted on September 8, 2025September 9, 2025 by David Cochran

3 Ways To Upgrade Your Home This Fall

As the seasons change here in Southwest Virginia, fall is the perfect time to assess and improve your home comfort. With the summer in the rear-view mirror, we wanted to bring you a few ideas for products that could improve your home. These improvements are aimed at saving energy, making your space more comfortable, and making sure your home is safe.

At Complete Comfort, we’ve been helping families in Chilhowie, Marion, Abingdon, and the surrounding areas for years with heating, cooling, and generator solutions that make a real difference. Whether you’re looking to save money on energy bills, improve your home comfort, or gain peace of mind during storms and power outages, we have the technicians and solutions that can help you out.

In this article, I’m going to tell you more about 3 ways to upgrade your home, from heating and cooling to backup power. Now, there are plenty of things you can do to improve your home and increase comfort and efficiency. Some of them are DIY tasks, and others you have to hire a professional for. In this article, we’ll go over 3 things that are a little more involved and require hiring a professional like the team here at Complete Comfort.

If you want to speak to someone now about your heating, indoor air quality, or electrical work, give us a call at (276) 690-9222, or contact us online. We’ll be happy to help you out, and answer any questions you may have!

Zone Your Heating And Cooling

One newer and more unique ways of improving your home comfort and saving energy is by zoning your heating and cooling. Most homes have a single thermostat that controls the entire house. Traditionally, that has worked, but it’s not always efficient or possible. Because of the way the temperature is measured, it may leave some rooms feeling too hot or too cold.

With zoning, your home is divided into separate areas or “zones”, each with its own thermostat and independent control. This allows you to personalize your comfort, and also save energy in the process, depending on how each room around the home is used. For example, you may have a guest room that’s never used, and doesn’t need the same comfort as the rest of the home. With a traditional system, this room is treated the same as the rest of the house, and you inevitably waste energy.

Benefits of Zoning

Personalized Comfort: Everyone in the family can have the temperature set to their liking in the areas they use most. No more fights over the thermostat!
Energy Savings: No need to heat or cool unused rooms. This reduces energy waste and lowers monthly utility bills.
Better System Performance: These different zones allow you to measure each space separately, treat each space independently, which makes for more precise comfort and better performance.

Ductless MiniSplit Zoning Options

In many homes, a ductless mini split system is the perfect way to add zoning capabilities to your comfort. Mini splits are energy-efficient systems that allow you to control the temperature in individual rooms or zones. These systems require no ductwork, and can be spread throughout the home to create zones with ease.

If you live in a home that still needs a window AC unit, or a space heater to compensate for your HVAC system, you may want to consider a ductless mini split. These systems are whisper-quiet, energy-efficient, and offer both heating and cooling. This is another reason these units have become more popular in offices, restaurants, and all sorts of businesses in the area.

At Complete Comfort, we install and service both traditional HVAC systems, zoned HVAC systems, and ductless mini splits. Give us a call at (276) 690-9222, and we’ll be happy to give you a free estimate for a ductless mini split system. We can also talk you through zoning options other than ductless as well!

Install A Whole Home Generator

If you’ve lived in Southwest Virginia for any amount of time, you know how unpredictable the weather can be. From summer thunderstorms to winter snowstorms, power outages are something that have impacted almost all of us. This is one of the reasons that whole-home generators have grown in popularity in our area. Instead of worrying about losing power for days at a time, homeowners want the peace of mind knowing that they are protected from power outages with a whole-home generator.

Why a Standby Generator?

Unlike portable generators, a standby generator is permanently installed outside your home, similar to a central AC unit. It connects directly to your electrical panel and runs on natural gas or propane. As soon as your power goes out, the generator kicks on and restores power to your home within seconds!

Benefits of a Whole Home Generator

Peace of Mind: No more worrying about food spoiling, losing AC in the summer, heat in the winter, or being left with no lights or TV.
Safety for Your Family: If you have medical equipment in your home, this is crucial. It’s also beneficial for seeing easily, and avoiding falling, bumping into things, or making a mistake that could get you injured. It’s also much safer than using candles to keep the space illuminated!
Convenience: No searching through cabinets for candles and flashlights. No worrying about extension cords or having to run outside and turn the system on. This system turns on by itself and keeps the space powered.
Increased Home Value: Adding an appliance like this is an investment in your home, and one that will increase its value. Even though it costs you money to install, it can end up helping with resale value, and save you from buying additional batteries, flashlights, or losing out on expiring food.

At Complete Comfort, we’ve installed hundreds of Generac generators since 2011. We know how reassuring it can be, and have heard from customers for years about how happy they were with their decision to install a generator. Instead of losing power during every storm, they got to enjoy the rain without it being a source of anxiety.

Install A Smart Thermostat

Another simple improvement that can make a big difference is a smart thermostat. Unlike traditional thermostats, smart thermostats provide you with advanced control and learning features that make your HVAC system more efficient. These systems do more than simply set your temperature. They aim to improve comfort, energy efficiency, and add convenience to your life.

Key Benefits of Smart Thermostats

Remote Control: Adjust your home’s temperature right from your smartphone, whether you’re at work, on vacation, or just relaxing on the couch.
Learning Technology: Many smart thermostats use data and analyze your household’s schedule and automatically adjust temperatures to save energy when you’re not home.
Energy Reports: Smart thermostats provide key data and information that can help you reduce energy use and improve your energy bills.
Integration with Other Devices: Many models work with smart home assistants like Alexa or Google Home, giving you one more layer of convenience.

Why Upgrade In The Fall?

Right before the winter is a perfect time to install a smart thermostat. You’ll be able to fine-tune your heating schedule, reduce wasted energy, and ensure your home is warm when you need it most. This is a simple installation, and can be done in an afternoon.

Our technicians at Complete Comfort can recommend and install the perfect thermostat that fits your system. We’ll make sure it’s set up properly and show you how to take advantage of all its features.

Other Tips For A Fall Home Upgrade

There are countless numbers of renovations or adjustments you can make to your home. Here are a few more tips and ideas that may help improve your home comfort, energy efficiency, and safety:

Schedule routine HVAC maintenance
Seal cracks and leaks around windows and doors
Install energy efficient windows and doors
Inspect and clear your gutters
Secure your outdoor furniture
Fix cracks in the sidewalks and pathways around your home
Test smoke detectors and carbon monoxide detectors

If you want to speak to us about HVAC maintenance, or really any aspect of your home comfort, give us a call at (276) 690-9222, or contact us online!

Get Your Home Ready For Fall With Complete Comfort

We hope some of these tips can help you conserve some energy and make your home more comfortable. Some of these are more expensive than others, but they all aim to improve your home. Simple, strategic changes like zoning your HVAC system, adding a standby generator, or installing a smart thermostat can transform your comfort, save you money, and keep your family happy no matter what the weather is like outside.

At Complete Comfort in Chilhowie, VA, we’ve built our reputation on delivering reliable HVAC and generator services that homeowners can count on. Our family-owned and operated company has been serving Southwest Virginia since 2011, and we treat every home like it’s our own. As we like to say, at Complete Comfort, we care.

If you’re ready to make one of these upgrades—or if you just want advice on the best way to prepare your home for the coming winter—give us a call today at (276) 690-9222 or contact us online. Our team will be happy to answer your questions, schedule a consultation, and help you find the perfect solution for your family’s comfort.

Why A Ductless Mini Split Is Perfect For Fall

Posted on September 2, 2025September 3, 2025 by David Cochran

Why A Ductless Mini Split Is Perfect For Fall

With Labor Day behind us, it’s time to start thinking about the next season. Labor Day is the unofficial end of Summer, even if we technically have a few more weeks. During this time period and into the fall, it’s not unusual to have days when you can use a little cooling, and nights when you want some heating. This is why we want to tell you a little more about ductless mini splits, a perfect solution to keep your space comfortable in the fall, as well as the rest of the year.

We’ve been installing ductless mini splits around Southwest Virginia, and Northeastern Tennessee for about 15 years now, and our customers who use them all rave about them. From Marion and Glade Spring, and all over Smyth County, we are seeing homes and businesses that are perfect candidates for this style of heating and cooling system. They’re energy efficient, whisper quiet, and provide superior comfort compared to most heating and cooling systems.

In this article, I’ll tell you a little more about the benefits of ductless mini splits, and why they are perfect for shoulder seasons like the fall and spring. This is a year round solution that can provide both heating and cooling, and do so efficiently. If you’d like to schedule a free consultation, give us a call at (276) 690-9222, or contact us online! One of our experts would be happy to answer any questions you may have, and set you up with a free mini split consultation.

Why Is A Ductless Mini Split Great For Fall and Spring?

During the fall and the spring, you may have days that could use a little air conditioning, and some nights that could use some heat. In the past, people have just used space heaters, window air conditioners, or they’ve dealt with being slightly uncomfortable in order to avoid turning on their HVAC systems just for a brief bit of use. Luckily, now we have systems and technology that make it simple to stay comfortable without wasting energy.

Here are a few of the highlights and reasons we think ductless mini splits are perfect for fall:

Ductless Mini Splits Provide Heating And Cooling

Ductless mini splits can provide both heating and cooling, unlike a lot of other HVAC solutions. If you are using window AC units, they’re only good for cooling. If you use a space heater, it can only produce heat. Instead, a ductless mini split can provide both, and do so more efficiently.

Instead of using systems that you have to install every season, then put back away when you are finished with them, these mini splits are permanently installed, and can be used all year round.

This is also perfect for these shoulder seasons because it allows you to use heating in one moment, and then cooling in the next. It doesn’t take a long time for the system to switch over, or ramp up, you simply put in the temperature you desire and it gets the room there quickly.

Ductless Mini Splits Use Variable Speed Technology

In the past, HVAC systems weren’t sophisticated enough to run at multiple speeds. It was either on or off. Now, heat pumps, mini splits, and other HVAC systems are built with variable speed technology, giving your HVAC system the capability to provide more precise temperatures and also save energy.

If you were using a traditional single-speed system, it would get the room to the temperature you are looking for, and then turn off. Then, the temperature would slowly creep higher or lower, and then the system would kick back on. In the process, there’s a lot of fluctuation with temperatures, and it can be pretty uncomfortable. It also wastes energy running at full speed off and on all day.

This variable speed system allows for more precise temperatures, no fluctuations, and saves energy, keeping the bills lower than with a traditional system.

Ductless Mini Splits Provide Zoned HVAC

One of our favorite aspects of a ductless mini split system is the zoning capabilities. This means you can run each ductless mini split unit independently of each other. Instead of setting the home’s thermostat to a certain temperature, and the whole home gets to that temperature, these mini splits can provide a different temperature for each zone. Suppose you have a mini split in your bedroom, and another in your home office. You can keep the one if your bedroom off while you work, and then once the home office is done being used, turn that one off, or run it at a lower setting.

This zoning does a few things:

Allows you to save energy
Provides more precise comfort around the house
Allows for different occupants to enjoy different temperatures (no more fighting over the thermostat)

Ductless Mini Splits Can Be Used All Year

Just like we said earlier, ductless mini splits can provide both heating and cooling, so they can be used all year round. But, what we didn’t mention is that these systems can also replace your current HVAC system, and provide heating during the colded winter months, and cooling during the hottest summer months.

We’ve seen these systems used as supplements for a current HVAC system if the homeowner wanted a little extra comfort, or they wanted to outfit an addition to their home with HVAC. We’ve also seen these system installed all around a home, replacing the current HVAC system completely. The point is, these systems are perfect for any time of the year, and are flexible. If you only need one to help out your current furnace or air conditioner, that’s perfect. If you want to install these all around the house and get rid of an old HVAC system, that works just fine too!

Installing A New Ductless Mini Split System For Your Home Or Business

Whether you are in need of a whole home solution to replace your current heating and cooling system, or you simply want to install a single mini split, we can help. Our team has worked all around Southwest Virigina and Northeastern Tennessee. From Wytheville to Smyth County, we have been helping homeowners and businesses with their heating, cooling, and generator needs.

If you live in the area and are interested in a ductless mini split, give us a call at (276) 690-9222. If you have a question, we have an answer. If you are looking for an estimate, we will come out to your home, and determine what the best system is that fits your needs. We can run through options with you for a mini split, or whatever the best solution to keep your space comfortable is.

End Of Summer Home Tips From Complete Comfort

Posted on August 25, 2025August 25, 2025 by David Cochran

End Of Summer Home Tips From Complete Comfort

As summer winds down here in Southwest Virginia, it’s the perfect time to make sure your home is ready for the change in seasons. At Complete Comfort in Chilhowie, VA, we’ve been helping families in Marion, Abingdon, Wytheville, and across the region stay comfortable year-round since 2011. With Labor Day a week away, the end of summer is a great reminder to tackle a few essential home maintenance tasks that will keep your home clean and comfortable. This means taking care of your HVAC system, along with a couple of other tasks you can accomplish.

Whether you’re preparing for cooler fall temperatures or just wrapping up the busy summer season, these tips will help you save money, protect your home, and improve your comfort. If you want to speak to one of the experts here at Complete Comfort, give us a call at (276) 690-9222, or contact us online. We can help you out with HVAC service, prepare your home with backup power, or simply answer any questions you may have!

Schedule End-Of-Season HVAC Maintenance

If you haven’t had your air conditioning system serviced this year, the end of the summer is a perfect time. Your air conditioner has been working hard all summer long. This end-of-summer service check ensures everything is clean, efficient, and ready for next year. If you need to replace it or have a component replaced, it’s nice having it done before next summer when the prices have risen and it becomes more of a pressing issue.

You should also be evaluating your energy bills over the summer. Compare them to the beginning of the year, last year at the same time, and to your neighbors’ bills. This could be a good indicator if your system has been losing energy efficiency over the summer, and is due for a service to increase energy efficiency.

Change Your Air Filters

Changing your HVAC filter is one of the simplest—and most important—tasks you can perform on your own. After months of running your air conditioner, your filter fills up with dust, pollen, and any other airborne irritants that pass through. We recommend that you change the filter once every 1-3 months. At the end of the summer is a perfect time to do it.

This clean filter will help you keep the air in your home clean and healthy. This is especially important for any occupants who have breathing issues, or who should simply be watching their health a little more closely. This pertains to the elderly, very young children, and anyone with breathing problems like asthma or emphysema. It’s also important for homes with pets that could create more hair and dander that float through the air.

Seal Windows And Doors

The changing of the seasons is always a good time to make slight improvements. One of those is sealing windows and doors so you have less exposure to the air outside. Take a walk around your home and check for gaps around doors and windows. Sealing up those cracks and leaks is going to help improve your home’s comfort, and also lower energy bills. If the HVAC system isn’t working as hard to keep the space comfortable, it’s going to cost less to run.

Prep Your Thermostat For Fall

If you have a programmable or smart thermostat, now’s the time to adjust your settings for cooler weather. Set your schedule now that the kids are back to school and you are back to a regular working schedule. Programming your thermostat to match your family’s fall schedule helps maximize comfort while keeping energy costs down. If you want to improve your home with a smart thermostat, give Complete Comfort a call at (276) 690-9222, or contact us online! We can get your home set up with a smart thermostat that can help lower your energy use, and also add easier ways to control the system, like apps on your phone or tablet.

Consider Upgrading To A Heat Pump

Now that the summer is coming to a close, you can make a decision if you need a new HVAC system, or sticking with the one you’ve been using. If the air conditioner didn’t keep your home cool, it may be time to consider a new energy efficient heat pump. Modern heat pumps not only cool your home in the summer, but also provide efficient heating in the winter.

Right now, through the end of 2025, there are tax credits available through the Inflation Reduction Act. Unfortunately, these tax credits are almost certainly going away on January 1st, 2026, as the One Big Beautiful Bill is going to eliminate this tax credit for home owners. This credit can go up to $2000 for a new heat pump, and up to $600 for a new AC or furnace.

We can help you choose the RIGHT heat pump that fits your home, and qualifies for rebates or tax credits that will help you save on the cost of the installation.

Test Your Generator Before Storm Season

Here in Southwest Virginia, we know that fall and winter can bring strong storms and unexpected power outages. We all remember 2024 when we saw extended power issues with hurricane season hitting us hard. If you already have a Generac standby generator, now’s a great time to test it and make sure it’s ready to kick on when you need it. Our experts are trained and certified to service these generators, and ensure they are working properly and safely.

If you don’t have a generator for your home, we can help you explore options that keep your home safe and powered through any weather!

Clean Up Outdoor Units, Gutter, And Patio Furniture

One of the more obvious areas of attention is cleaning your home’s exterior. This is usually a task people are used to. Trim back bushes or weeds that may have grown around your outdoor AC unit, and clear out leaves and debris from your gutters. If sticks and leaves are messing up the fans in your HVAC system’s condenser, it could cause issues with your home comfort, and lead to a costly repair. If your gutters are full and weighed down,

Another thing to make sure is taken care of is your patio furniture. Make sure your patio furniture is secured and ready for the winter. That could mean putting it away for the season, or just securing it so it doesn’t get blown away by a storm! The last hing you want is to get to next summer and have to replace it all.

You may also want to treat any cracks or breaks in your cement and pavement. These are a little more complicated than cleaning out the gutters, but the mild weather in the fall is the perfect time to finish outdoor projects and improvements for your home.

Get Your Home Ready With Complete Comfort

Taking care of these small tasks at the end of summer will help you stay comfortable and save money. At Complete Comfort, we’re proud to be a family-owned HVAC and electrical company serving Chilhowie, Marion, Abingdon, and the surrounding areas for more than a decade.

If you’d like help with end-of-summer maintenance, HVAC service, or even exploring a new heat pump or generator, give us a call at (276) 690-9222 or contact us online. Our team is here to keep your home comfortable, no matter the season.

The Advantages Of A Maintenance Plan For Your HVAC System

Posted on August 14, 2025August 28, 2025 by David Cochran

The Advantages Of A Maintenance Plan For Your HVAC System

A maintenance plan for your HVAC system is a great investment for your home. The best way to take care of your heating and cooling system is to schedule annual maintenance. Most HVAC companies, including us here at Complete Comfort, have maintenance agreements that will help you save money while ensuring your system is well-maintained and taken care of.

I’ve been working in Southwest Virginia for about 15 years now, servicing, installing, and replacing HVAC systems. From heat pumps to furnaces and air conditioners, every system should be serviced at least once, sometimes even twice a year. Let me tell you, the difference between a well-maintained HVAC system and one that isn’t serviced for years is evident.

If you want to speak to us about a service plan for your HVAC system, give us a call at (276) 690-9222, or contact us online. Our specialists will be happy to answer any questions you may have, and get you scheduled for a service on your system.

Why Should You Have A Maintenance Plan?

A maintenance plan is designed to help you save money in the long run when it comes to HVAC service, maintenance, repairs, and general upkeep. You pay a yearly fee for your plan, which then gives you access to discounts and priority scheduling for service or repairs. Each company’s service plan is different, and you should make sure you know what you get when you sign up for a service plan.

If you are taking care of your HVAC system regularly anyway, it makes sense to have a service plan, especially with a family-owned and operated business like Complete Comfort. When you sign up for a service plan with us, we make sure that we get to know your HVAC system and your home’s needs. You aren’t seeing a new technician every single time, or running into automated answering services. We have people at the office to speak with, and we make sure that you have a knowledgeable technician you trust.

Why You Should Have Your HVAC System Serviced

It’s important to have your HVAC system serviced at least once a year, preferably before the season you need it. That means heating service in the fall/winter, cooling service in the spring/summer. Your HVAC system lasts for years, in most cases over a decade. Ensuring that your system is well-maintained is the best way to save money, stay comfortable, and make sure it lasts as long as it possibly can.

Some of the main reasons you should schedule professional HVAC service every year include:

Improved Energy Efficiency

During routine maintenance, your system is cleaned and inspected. We make sure that every part is working smoothly and properly. This helps the system stay energy efficient. If you go for years without maintenance, general wear and tear is going to reduce energy efficiency, driving up your energy bills and leading you to more problems.

Lower Energy Bills

As a result of a more energy-efficient HVAC system, your energy bills should maintain, or go down. When you improve your energy efficiency, it means using less energy to produce the same amount of comfort. If you are using less energy, you are spending less on energy bills!

Longer System Lifespan

Any mechanical system needs regular maintenance in order to last as long as it should. You wouldn’t expect your car to run for years without an oil change right? The same applies to your HVAC system. Whether you have a heat pump, furnace, or air conditioner, it should last for over 10 years as long as it’s properly maintained.

In some cases, we have even seen systems that last 20 years. These systems were very well taken care of. In the time that some homes change their systems twice, some homes only have to do it once over the same span of time. This can save thousands of dollars, and likely a lot of headaches over home comfort as well!

Improved Air Quality

When your HVAC system is serviced, the components of the system are cleaned, and your air filter is changed. This is going to help keep the air in your home clean. If the HVAC system is clean, and the air coming from it is clean, it’s going to lead to a cleaner, healthier breathing environment.

Reduced Chance Of Breakdowns

As part of the service, your system is cleaned and inspected. Your technician will look over all the parts, check the electrical connections, and ensure that everything is working properly and smoothly. This is why we call this “preventative maintenance”. It prevents problems from happening before they sneak up on you, and end up costing you more than it should for a repair!

Safe Operation

HVAC systems use electrical connections and heating elements. This means that they can be dangerous if they aren’t operating the way they should be. During a routine service, we inspect the system and make sure it’s operating safely. If you use a furnace that burns oil or gas, we make sure it’s venting properly, taking carbon monoxide and any other dangerous gases out of your home.

The Maintenance Agreement From Complete Comfort

Signing Up For An HVAC Maintenance Agreement In Southwest Virginia

If you want to make sure your HVAC systems are taken care of, while saving money in the process, take a look into a service plan from Complete Comfort. We are a local, family-owned and operated business. At Complete Comfort, we care about your home, and want to make sure that you are comfortable, and not spending unnecessary money in the process.

Give us a call at (276) 690-9222, or visit our website to learn more about our preventative maintenance program!

3 Reasons To Upgrade Your HVAC System

Posted on August 7, 2025August 7, 2025 by David Cochran

3 Reasons To Upgrade Your HVAC System

Deciding to upgrade your HVAC system is a big decision. A new HVAC system is a large investment, and one that impacts not only your wallet, but also your home comfort and energy bills for the next decade.

I’ve been upgrading and replacing HVAC systems in Southwest Virginia for 15 years, and I know how much it can improve a home. Not just the comfort, but the energy bills, the indoor air quality, and the value of the home. In this article, I’ll go over a few of the key reasons you’ll want to upgrade your HVAC system.

If you want to speak to an expert here at Complete Comfort, just give us a call at (276) 690-9222, or contact us online. We can answer any questions you may have about your home comfort, and set you up with an appointment for an estimate on a new system.

Improve Comfort

Whenever you upgrade your HVAC system, the most noticeable improvement should be the comfort in your home. If you have an older heating or cooling system, chances are it’s lost efficiency over time, and the comfort in your home may not be all that it should be.

Upgrading to a new system provides more consistent and precise temperatures throughout your home. Newer systems operate more quietly, and some come with advanced features such as zoning capabilities, a smart thermostat, and humidity control. Whether it’s a high-efficiency heat pump, a variable-speed air conditioner, or an updated furnace, today’s HVAC units are designed to keep your home comfortable, while staying energy efficient.

In our part of Virginia, where the seasons can swing from cold and snowy winters to hot, humid summers, having a reliable HVAC system that can deal with the weather is important.

Better Energy Efficiency

One of the biggest reasons homeowners choose to upgrade their HVAC system is energy savings. They have an older system that isn’t providing the same comfort it used to years ago, and it’s running the energy bills up higher than they should be. HVAC systems manufactured even just 10-15 years ago are less efficient than the models available today. It’s not always easy to tell when you should replace your system, but age is a good gauge. This means that your system that isn’t keeping the space very comfortable, is also using more energy than a new system which would provide better heating and cooling.

In 2023, the requirements changed for cooling systems, and in our part of Virigina, it’s now required to have a minimum 15 SEER rating. Even outside of these requirements, newer systems are usually built with efficiency in mind,

Variable-speed motors, smart sensors, and inverter technology are some of the reasons that systems use less energy while delivering better comfort.

Many of our customers in Southwest Virginia see a significant drop in their utility bills after upgrading, especially when switching from older electric furnaces or baseboard heating to high-efficiency heat pumps. These are some of our favorite systems to install. Some of the newer ductless and dual-fuel systems can reduce energy costs by 10-30% or more over time.

If your system is over a decade old, it may be costing you more money than you realize. Lots of homeowners think they are saving money by using the old system. Instead, they’re more likely costing themselves by wasting energy, and potentially dealing with breakdowns, when they are going to have to upgrade in the future anyway.

Expiring Tax Credits

Another strong incentive to upgrade now is the availability of tax credits and rebates that help reduce the cost of a new HVAC system. Unfortunately, the tax credits are expiring in 2026, due to the “One Big Beautiful Bill”. Luckily they are still available through the end of 2025. Through the Inflation Reduction Act (IRA) and the 25C Energy Efficient Home Improvement Credit, homeowners can qualify for tax credits on heat pumps, furnaces, and air conditioners.

These credits can provide:

Up to $2,000 for high-efficiency heat pumps
Up to $600 for high-efficiency furnaces
Up to $600 for high-efficiency air conditioners
Up to $1,200 for other energy-efficient HVAC improvements

Local utility rebates from companies like Appalachian Power are unaffected by the new legislation. Those should still be available as long as you are within their dates of eligibility.

If you have questions about the best way to save when you upgrade your heating and cooling, we can help. We’re happy to help you understand which systems qualify for tax credits, and match you to the best system that fits your home’s needs.

Installing A New HVAC System In Your Virginia Home

At Complete Comfort, we’ve helped hundreds of homeowners throughout Southwest Virginia and Northeast Tennessee upgrade their HVAC systems with confidence. Whether you’re in Chilhowie, Marion, Abingdon, or any of the surrounding towns, we take the time to evaluate your home, listen to your needs, and recommend a solution that fits your comfort goals and your budget.

We offer a variety of high-efficiency systems, including:

Ducted and ductless heat pumps
Dual-fuel HVAC systems
Traditional furnaces and air conditioners
Whole home generators

From start to finish, we’ll walk you through the process—from choosing the right system to installation, financing options, and helping you file for any tax credits or rebates.

If your current HVAC system is outdated, struggling to keep up, or costing you more than it should, it may be time to upgrade. Give us a call at (276) 690-9222 or contact us online to schedule your free estimate. Let’s make your home more comfortable and energy efficient for years to come.

How Often Should You Change Your HVAC System’s Air Filter

Posted on July 29, 2025July 29, 2025 by David Cochran

How Often Should You Change Your HVAC System’s Air Filter

We recommend that you change the air filter for your HVAC system once every 1-3 months. Changing the air filter for your AC system is an important part of regular maintenance for your HVAC system, but it’s often overlooked. This is a task you can perform on your own, and one that you should learn to perform on your own.

I have been working with HVAC systems for 15 years, and I have seen some nightmare filters in my time. Some that haven’t been changed for a whole year and are completely covered in buildup. I have also shown plenty of homeowners how easy it is to change the air filter, so they feel comfortable doing it on their own.

In this article, I’m going to tell you when to change your air filter, and why it’s so important to do so. If you want to schedule regular maintenance for your air conditioning or heating system, give Complete Comfort a call at (276) 690-9222. Our technicians service Southwest Virginia and Northeastern Tennesee, making sure homes are cool in the summer, warm in the winter, and comfortable all year round.

Why Should You Change Your Air Filter Every 1-3 Months?

Your air filter sits in place in your HVAC system, catching any airborne particles that may pass through in the airflow. Allergens, bacteria, dust, dirt, mold spores, and pollen are just some of the irritants that get caught in the filter and are prevented from circulating in the air. After some time, the filter builds up with these irritants and gets clogged.

We recommend you change your air filters every 1-3 months to prevent the filter from clogging, and promote clean air and good airflow. There are some reasons you’d want to change it more often than not.

Your filter should be changed at least once a season. Depending on how much you run your HVAC systems, it may need to be done more often. During the spring and fall, if you aren’t running your HVAC systems as much, you may be able to let it go for closer to the 3 month range. Then, during the winter and summer months, when you are running the HVAC systems constantly, it may be a better idea to change the filter once a month.

There are some other factors that may push you towards changing the filter more often as well:

Children or elderly occupants who need clean, healthy air more than anyone.
Occupants with breathing issues and respiratory conditions
Homes with pets that may have odors and dander
Homes with smokers

These factors may contribute to you wanting to change the filter more often than once every 3 months.

When Should You Change Your Air Filter?

The best way to make sure you are changing your air filter regularly is to put it on a calendar. We recommend you make sure you mark the beginning of each season. That way, you are guaranteeing that you will at least change it 4 times a year.

You should purchase a few filters at a time and keep them stored away, so you don’t have to constantly order new ones or have to make a trip to the store. You can take a look at your current filter and judge if it needs to be replaced or not midseason. As long as you have a few filters on hand, it should be simple to take a look at it once a month and decide if it’s time to make the switch or not.

How Do You Change Your Air Filter?

Changing the air filter is simple. If you have a system that uses ductwork, you have an air filter located somewhere near the air handler unit.

Find the cover for the filter
Turn off your HVAC system
Remove the filter cover
Remove the filter
Replace with the new filter
Replace the cover
Turn the system back on

It’s a simple process, and one that you can perform on your own. We recommend that you ask your technician during your next service how to change the filter. They will gladly walk you through the process. If you are still having trouble, take a look at some videos on YouTube. There are plenty of tips and pointers to get you started.

Are All Air Filters The Same?

No, not all air filters are the same. They have different efficiency ratings, measured by MERV. The ratings go from 1-16, with 1 being the least efficient and 16 being the most. The higher the rating, the smaller the particles the filter can catch. That doesn’t necessarily mean that these are the filters that you should get for your home.

MERV 16-rated filters can get clogged more easily, and are sometimes not the best for energy efficiency. They are used in hospitals and labs, places that need to be extra clean. We recommend you look at the filters your system was installed with, and make sure you have ones similar in rating, and the appropriate size to fit your system.

Scheduling HVAC Service For Your Home

The very best way to take care of your HVAC system is by scheduling routine maintenance. If you live in Abingdon, Bristol, Chilhowie, or any of the surrounding areas, give Complete Comfort a call at (276) 690-9222. Our team of expert technicians will be able to service your system, change your air filter, and make sure your home or business are perfectly comfortable all year round!

How Often Should You Have Your AC Serviced?

Posted on July 15, 2025July 15, 2025 by David Cochran

How Often Should You Have Your AC Serviced?

We recommend that you have your AC serviced once a year, preferably before the really hot weather sets in for the summer. Taking care of your air conditioning system is important for its efficiency, performance, and lifespan. Depending on the age of your system and how much you use it, you may want to have it serviced twice a year, but as for most homes, once is enough and very beneficial.

I’ve been working in Southwest Virginia and North Eastern Tennessee for 15 years now, and I know how brutal the summers can be here. If your air conditioning system isn’t working properly, it could cause big issues, and create a very uncomfortable space to live in. Luckily, I’ve serviced, repaired, and installed hundreds of air conditioners, and know all the ins and outs.

In this article, we’ll tell you a little more about the benefits of AC service, and why you want to schedule it at least once a year. If you would like to have the experts here at Complete Comfort come service your air conditioning system, just give us a call at (276) 690-9222, or contact us online. One of our air conditioning specialists will be happy to inspect and service your cooling system!

Why Should You Have Your AC System Serviced Once A Year?

Do you ever take your car into the shop for an oil change? Do you ever go to the doctor’s office for an annual checkup? Well, this is the same concept as having your air conditioner serviced yearly as well. Scheduling professional air conditioning service at least once a year will help you get the most out of your system, and keep your home cool.

We’ve seen systems last 20 years with annual service. We’ve also seen systems that die very prematurely because they are never serviced. The point is, having a professional inspect and maintain your HVAC system is how you get the very most out of it.

Here are a few of the most common reasons people schedule annual maintenance for their air conditioning system:

Improved Energy Efficiency

When you have your AC system serviced, it comes along with cleaning the parts, replacing the filter, and making sure the components are working smoothly and properly. This smooth operation and ensuring that all the parts are working well is what helps the system run more efficiently.

Improved efficiency usually results in two things:

Your system uses less energy, leading to lower energy bills
Your system runs better, leading to a cooler, more comfortable home

Reduced Chance Of Breakdowns

During annual maintenance, the technician is going to inspect your system and make sure the components are working properly. They will test your connections, replace any broken parts, and ensure the system is going to work properly when it’s needed.

If you go for years without this service, it could lead to problems building up, and the result is your air conditioner breaking down. This is more likely to happen during the hottest times of the summer, when the AC is working extra hard.

Dealing with a breakdown can be expensive, and also leave your home hot and uncomfortable until it can be fixed. Getting ahead and preventing these breakdowns is the best and most cost-effective way to take care of your AC.

You may also want to consider signing up for a preventative maintenance package. We offer them at a few different levels to match your system to the maintenance package that fits best. These packages help you stay on top of your service schedule, as well as save you money in the long run. Over the lifespan of your AC, investing in a maintenance plan should help you extend its life, and keep it running as efficiently as possible so you don’t have to worry about high energy bills or hot spots in the home.

Lengthen System Lifespan

Your air conditioner should last anywhere between 12-20 years. We’ve seen some that go the full 20, but it’s usually because they are well taken care of. We’ve also seen some that die prior to 10 years, which is also a result of not taking care of the system at all. In order to have your system last as long as it possibly could, having a professional take care of it is the best way to a long AC lifespan!

Improve Indoor Air Quality

Air passes through your HVAC system constantly. With that passing air comes airborne dirt and debris that pushes throughout the system, and into your home. When you have your AC system serviced, that comes with a wiping and cleaning of the components, as well as a filter change. This is going to improve the air quality of your home, and make it a healthier environment.

We still recommend that you change your air filter on your own every few months. This is a simple, inexpensive task that helps keep the air flowing properly, and maintains a healthier living space.

When Should You Have Your System Serviced?

Now that you know a bit more about why you should have your AC system serviced, you should also know the best time of year to have the task performed. We recommend you have your AC serviced in the spring, before the summer heat sets in.

For one, you want your home ready for the heat, rather than having a hot day your AC can’t handle, and having to call in a professional. Having your AC serviced in the spring helps you get ahead of any problems or repairs that may be needed. You also want to make sure that this system isn’t using too much energy to keep the space cool.

For example, if you are running your AC, but the efficiency is below the level it should be, that’s going to lead to you spending more money on energy bills than necessary. If you have your service performed at the beginning of the warm season, you are going to be saving by cutting out the unnecessary energy usage.

The other reason it’s better to have your AC system serviced in the spring is the availability of HVAC contractors. During the summer, HVAC businesses get very busy with people needing repairs and replacements. It’s not so easy to schedule service when it’s convenient for you, and it may take longer for the technician to come out and perform service. During the offseason, there is more availability, and it makes it easier to have your system serviced on your time.

Scheduling Service For Your AC In Southwest Virginia

If you haven’t had your annual AC service performed yet, now is the time to act. Give us a call at (276) 690-9222, or reach out to us online. One of our trained AC experts will be able to inspect your system, perform routine maintenance, and make sure your home is ready for the hot weather.

No matter if it’s the beginning of spring or the middle of the summer, an AC service is going to help improve the performance of your HVAC system. Stay cool and enjoy your summer!

Using A Generator To Keep Your AC Working During A Blackout

Posted on July 8, 2025July 9, 2025 by David Cochran

Using A Generator To Keep Your AC Working During A Blackout

Losing power is always inconvenient, especially when it’s the middle of the summer. In our area located in Southwest Virginia and Northeastern Tennessee, we see some pretty bad storms. In 2024, there were power outages in the area that lasted for extended periods of time, and did tremendous damage. All that to say, we know how important it is to keep the power on in our homes.

We have installed thousands of generators since we opened in 2011, and know just how much of a difference it can make in your home. I have a generator installed at my home, and know that we can rest easy knowing that no matter what the weather is like outside, we are cozy and comfortable with a generator protecting us from a potential power outage.

In this article, I’m going to speak a little more about what a generator means for home comfort, particularly keeping the air conditioning on. If you live in the area and are interested in a generator for your home or business, just give us a call at (276) 690-9222, or contact us online. Our experts will be happy to inspect your home, and pick out the perfect generator that fits your needs!

How A Generator Keeps Your AC On

Your air conditioner uses a significant amount of power, and when the grid goes down, so does your cooling system—unless you have a generator in place. A properly sized whole home generator will detect the outage and automatically kick on within seconds, powering your air conditioner and other essential systems in your home.

This can be a lifesaver during the peak of summer when indoor temperatures can rise quickly and become unsafe, especially for children, the elderly, and pets. With a standby generator, your home stays cool and livable no matter what’s happening outside.

A Generator Powers Ceiling And Exhaust Fans

Beyond just running your central AC, a generator can also power your ceiling fans and exhaust fans, which help circulate air and remove heat from kitchens, bathrooms, and other humid areas. These fans alone may not be able to keep you cool when it’s very hot outside, but they certainly can contribute to a cooler and more comfortable setting.

When you have a generator, you are guaranteed to have your air conditioning system working, as well as your fans and home appliances.

A Generator Gives You Peace Of Mind

One of the most common things we hear from our customers who install a generator is that it gives them peace of mind knowing that they don’t have to worry about losing power anymore. Certain homes would lose power easily, and they would watch the weather report knowing that if it got stormy, the power would likely go out. Now they don’t have to rush to find flashlights and candles, or stress about whether their fridge and freezer are going to make it through the night.

Instead, they can relax knowing that if the power goes out, they’ll be able to keep the power up and running , keeping the air conditioning running, the lights on, and their family safe and comfortable. It’s an investment not just in home comfort—but in home security and well-being.

Some Other Benefits Of Having A Generator

Along with keeping the house cool and comfortable, there are a few other benefits that a generator provides:

Keeping The Lights On

One of the most immediate benefits of a whole home generator is keeping the lights on. In the past it would be important to have candles and flashlights in the house to help you get through a power outage. While these items do the job in a pinch, they aren’t great solutions, and don’t fully replace your home’s lights.

TV/WIFI/Entertainment

In years past, when the power would go out you’d lose your TV and radio, but that was really the only entertainment that would suffer from lost power. Now, with the internet being such a focus of entertainment, losing WIFI connectivity and internet access can limit the entertainment you can enjoy. Whether you’re checking the weather, working from home, or just trying to keep the kids entertained, having power to your router and television can make a huge difference.

It’s still nice to be able to read a book or play a board game during a power outage, but having the access to your TV and internet can also help keep you entertained once you are done with a round of Monopoly!

Charging Capabilities

With a generator powering your home, you don’t have to worry about running out of charge on some important appliances like phones, tablets, and laptops. If you work from home, or simply want to stay connected to friends and family, this is important.

Prevents Foods From Perishing

A prolonged power outage can mean hundreds of dollars’ worth of food could be lost in your fridge and freezer. I remember growing up when we would lose power and our parents would immediately tell us not to open the fridge or freezer. Not anymore now that there is a generator keeping the food cold and fresh as possible!

Installing A Generator In Your Home

Complete Comfort has installed generators in all different types of homes in our area. From Meadowview to Bristol, Abingodon, Chilhowie, and all the surrounding neighborhoods, we can make sure your place is set with a whole home generator that will keep the AC running and the lights on.

We proudly install trusted brands like Generac, and every installation we perform is customized to match the specific power needs of your home. Whether you want to power just a few essentials or keep everything running like normal, we’ll guide you through the best options possible.

Give us a call at (276) 690-9222, or contact us online! Our experts would be happy to take a look at your home and recommend the right system to fit your needs. Let us help you take the worry out of summer storms and unexpected outages—so you can stay cool, comfortable, and connected year-round!