Replacing An Old HVAC System In Marion, VA

Posted on January 8, 2025 by Nate Kiser

Replacing An Old HVAC System In Marion, VA

Routine maintenance for your HVAC system is crucial to getting the most out of your heating and cooling units. Unfortunately for this homeowner in Marion, VA, it wasn’t routine maintenance like usual. Instead they ended up needing to replace their HVAC system, something they knew it was about time to do.

We service all sorts of systems around the area: furnaces, air conditioners, heat pumps, etc. For a homeowner it’s not a normal occurrence having to replace an HVAC system. It’s something you should only have to do every 12-15 years. For the experts here at Complete Comfort, we are used to running into older systems during routine maintenance, and know every year a few of them are going to have to be replaced.

If you have an older HVAC system that isn’t getting the job done anymore, give us a call at (276) 690-9222, or contact us online to schedule a free HVAC consultation.

Why Replace An Old HVAC System?

For this homeowner in Marion, VA, they scheduled routine maintenance just like they do every year. Our technician took a look at the system, and before performing maintenance, had a few questions for the homeowners.

He wanted to know how well the unit was performing, and how their energy bills were looking with this system. They noted that the system wasn’t making the home as comfortable as it had in past years. They also mentioned that the energy bills seemed higher than normal also.

Now these symptoms don’t always mean you need an HVAC replacement. It could be the signs of poor insulation, higher energy costs, or harsher weather conditions. Now that our technician knew the issues they were facing, he decided to inspect the system first.

It appeared that the system was older, and a bit outdated compared to the kind of HVAC systems we are installing today. Fortunately for them there were no issues with the ductwork or insulation, and the structure of their home comfort system was intact. Unfortunately though, this also meant that their current HVAC system was in need of a replacement.

Our technician let them know that they could continue to use their current heating and cooling systems, but they would still see the same comfort issues and high energy bills. Upgrading to a new high efficiency system would improve their comfort, and also lower the energy bills going forward. They decided it was time for a replacement.

Installing A New Trane Heat Pump System

After looking at a few options, these homeowners decided to install a new Trane heat pump system. This is going to be able to handle both their heating and cooling needs, and they are able to use the ductwork they already have in place. This made it a simple, smooth replacement.

There were a few reasons they thought the heat pump was the right choice for their home:

Improved Energy Efficiency

Heat pumps are some of the most energy efficient heating and cooling systems we have available. Instead of creating heat through the burning of fossil fuels like traditional gas and oil furnaces, heat pumps instead use the minimal amount of heat from outside, and pump it inside. They use electricity to function, which not only saves energy but also helps the environment.

Improved Comfort

For this particular homeowner, any new system would likely provide better comfort than their current system. In general though, heat pumps are able to provide incredible comfort. This particular heat pump is able to run at varying speeds, meaning it doesn’t just turn off and on. It gets to the temperature you desire, then runs at a low and steady speed to maintain it.

Traditional HVAC systems without variable speed technology will turn off and on, leading to uneven heating and cooling.

Ability To Heat And Cool

Heat pumps not only provide heating, but they also provide cooling as well! In the past most people would install separate heating and cooling systems. Usually a furnace for heating in the winter, and a standard air conditioning system for cooling in the summer. With a heat pump, no need to install 2 different systems!

Installing A Generator

We also installed a new Generac Generator while we upgraded the HVAC system. They were sick of losing power, especially after dealing with the hurricane so recently. They decided to install a whole home generator, something we install every week for homes and businesses in our area.

This new generator will turn on as soon as the power goes out. There’s no switch that needs to be flipped. This system has a sensor that knows when the power goes out, and automatically restores it.

New HVAC Systems In Marion, VA

We gave the homeowner a call after the installation and they couldn’t be happier! The home is more comfortable, and the first energy bill was looking better with the new system as well. Next year when we go out for regular maintenance, we are happy to know they have a system that will be there for the next decade plus.

If you are living in the Marion, VA area or the surrounding neighborhoods and would like to have a free estimate for a new HVAC system, give us a call at (276) 690-9222, or reach out to us online. Our experts will be happy to help you choose a new system that fits your home perfectly!

4 Home Tips For The Cold Weather

Posted on January 3, 2025 by Nate Kiser

4 Home Tips For The Cold Weather

Keeping your home warm and cozy is important in the winter, and there’s more to it than simply turning on the heating system. In this article, we’ll go over some tips for the cold weather, and what you can do around your home to keep the space more comfortable.

Obviously, there’s no substitute for a properly functioning heating system. If your furnace isn’t working properly, your home is likely going to be very cold. The biggest priority to home comfort in the winter is to take care of your heating system. In this article, we’ll give you some tips that will help you take care of your heating system, and some other things you can do around the house to make the space warmer.

If you are looking for help with your heating system in Smyth County, VA, the experts here at Complete Comfort can help you out. Give us a call at (276) 690-9222, or contact us online. We can inspect your heating system, and provide you with routine maintenance, a repair, or a replacement if needed!

How To Make Your Home More Comfortable In Cold Weather

To keep your home comfortable, there are a number of tasks you can accomplish on your own, as well as some things you can hire a professional to take care of. It’s important to remember that if you feel uncomfortable with any of this, call in a professional to help you out.

Use Throw Blankets, Slippers, and Area Rugs

Using throw blankets, slippers, and area rugs are simple, but effective ways to stay comfortable once it starts to get cold out. Instead of cranking up the heat to an uncomfortable level, using these items will help you stay comfortable and cozy in your home. Keeping your feet off the floor by using area rugs and slippers goes a long way, just like having a few blankets to cover up when you are watching TV.

Once again, this is something you generally do on your own, and as long as you don’t need to go out and purchase all this at once, it’s not a very expensive task.

Turn Your Ceiling Fan To Clockwise

Most of the time your ceiling fan is used to cool you off in the warmer months. What a lot of people don’t realize is that your fan can also be used to keep your place warm as well. If you turn the fan clockwise, it creates a downdraft that will push the warm air that rises in your home back down into the living space. The key is to have the fan on a low speed so it gently pushes the warm air down. If the fan is moving too fast, it can make the air cool.

To change the direction of your fan, you should be able to flip a little switch located by the base of your ceiling fan.

Check Your Insulation/Seal Windows And Doors

Sealing leaks and cracks in your windows and doors goes a long way to keeping your home more comfortable and warmer. It also really helps save energy and maintain lower utility bills. This can be a tougher task, and one that requires some handy work, or potentially hiring a professional.

If you want to have your insulation improved, calling in a professional may be the right choice. They can inspect the insulation in your ceiling, and areas that are easier to improve. You can probably seal cracks and leaks in the windows and doors a bit easier. You can use a sealant that eliminates little drafts and air escaping through your windows. You can also use weather stripping or door draft blockers to eliminate the draft from the door as well.

If you live in a home with older windows and doors, it may be a good idea to invest in newer, energy efficient ones. Single pane windows can be a huge source of energy loss. You probably notice the chill coming from the window when it’s very cold out. It can be a pricey investment installing new windows and doors, but one that eventually pays itself off with saving on your energy bills.

Schedule Heating System Service

Your heating system should be serviced at least once a year. This leads to:

Improved Energy Efficiency
Smoother Operation
Lower Energy Bills
Improved Heating/Comfort
Longer System Lifespan
Maintains Warranty
Improved Indoor Air Quality

There are more benefits to heating service than you sometimes realize. We recommend you have your furnace or heat pump serviced at least once a year. This will ensure its smooth operation, and improve your home comfort for winters to come.

Bonus Tip: Use Sunlight To Heat Your Home

Ok here’s one more little tip to keeping your home warm. Open your blinds to allow sunlight in your home during the day. It’s a natural way to keep your home warmer without cranking up the heat. If you have rooms that don’t get direct sunlight, leave the blinds closed and pulled all the way down. It can serve as a small layer of insulation.

Heating Service And Repair In Smyth County, VA

We hope these tips are beneficial for your home comfort this winter. We know how frustrating a cold home can be, and our goal is to make sure everyone in Smyth County is warm and cozy all winter long.

If you need some help with your furnace or heat pump, look no further! The experts at Complete Comfort specialize in heating service and repair in Smyth County, and some of the surrounding neighborhoods as well. Give us a call at (276) 690-9222, or contact us online to speak to an expert ASAP!

What Are The Most Common Furnace Problems?

Posted on December 12, 2024 by Nate Kiser

What Are The Most Common Furnace Problems?

As it gets colder out, furnaces have to work harder to keep our homes warm, and can run into some problems in the process. Having your furnace break down on you during the winter cold is never fun, and it’s not always clear what’s wrong.

Luckily, we have dealt with all sorts of different furnace issues, and know how to fix them. In this article, I’m going to go over some of the most common furnace problems we see, and what you can do to solve them.

If you are having issues with your heating system, give us a call at (276) 690-9222, or contact us online. We have been helping out homes and businesses in the Abingdon, VA area with their comfort issues for years, and can help you as well!

Furnace Blowing Cold Air

If your furnace is blowing cold air, it’s clearly having some sort of problem. Now, there’s not always a clear reason that your system is blowing cold air. In fact, there could be a number of reasons that your system is having problems.

You could be having trouble with:

The pilot light
The flame sensor
Your ductwork
The thermostat
A clogged air filter

These are just a few of the potential problems. There are even more than that. If your system has been running for 15-30 minutes, and it still isn’t warming up, turn it off and call a professional. If the system is still running, but isn’t heating your home, it’s still wasting energy. The last thing you want to do is waste money while getting no heat at all.

Not Enough Airflow Around The Home

This problem is similar to the furnace blowing cold air, in the way of it having a lot of potential reasons for this problem. We see this a lot with rooms that are furthest away from the furnace, mostly bedrooms that are furthest from the basement.

This could be caused by:

Blower motor issues
Fan not working
A clogged air filter
Leaky or mis-designed ductwork
Blocked vents

Once again, it could be a number of different issues. We recommend checking your air filter to see if it’s clogged. Once this is replaced, if you are still having airflow issues, give a professional a call. They will inspect your furnace and your ductwork to find the reason the air isn’t distributing properly.

Constant Cycling Off And On

If you hear your HVAC system turning off and on constantly, it could be the sign of a problem, and could lead to comfort issues. The constant off/on leads to fluctuations in temperature, and can be wasting energy as well.

Sometimes this is a sign you have a problem with your thermostat, or a sign that your system is improperly sized. If you just installed your HVAC system and it is cycling like this, you may have simply chosen the wrong size. If you have had your HVAC system for a while, and this is the first time this has happened, it’s likely a sign that it’s a fixable issue.

Once again, we recommend that you call a professional to assess your issue, and make sure your HVAC system is running smoothly and safely.

Carbon Monoxide Leaks

If you use a furnace, there’s a very strong chance that it uses either gas or oil to burn and create heat. During this combustion process, gasses are created that can be harmful and dangerous. When your furnace is functioning properly, these are expelled from your home through a flue system.

If there’s a problem with the system, or maybe a crack in your heat exchanger, it can cause gasses to leak. Carbon monoxide is one of these gasses, and it’s odorless, colorless, and also deathly poisonous. This is why every home that uses a furnace should have a carbon monoxide detector. If your heating system is leaking carbon monoxide, you may not know until it’s too late.

Now this isn’t something that happens all the time, but it’s a major concern with any heating system. If your system has a leak, turn it off immediately and call an HVAC professional right away!

Best Way To Avoid Furnace Problems

Now that you know a little more about the most common furnace problems, you should also know how to avoid them. Here are the best 2 ways you can take care of your furnace and avoid issues:

Changing Your Air Filter

Changing your HVAC system’s air filter is simple and important. As it gets filled up with particles, it can get clogged and prevent airflow, as we mentioned above. We recommend keeping a few filters on hand so you can change them once every 1-3 months.

During a routine HVAC service, your technician should change your filters, but this only happens once a year typically. Keeping a few filters at home will allow you to change them on your own, without having to worry about a professional technician coming in to do it.

If you don’t know how to change it, we recommend:

Having your HVAC technician show you during a routine maintenance
Looking at your owner’s manual for your HVAC system
Looking up how to change a filter on Youtube

This is a fairly easy task, and one you can do on your own to improve airflow, and indoor air quality!

Scheduling Regular HVAC Service

The best and most effective way to avoid furnace problems is by scheduling routine furnace maintenance. We recommend you have your furnace serviced at least once a year, preferably before the heating season.

During a routine furnace maintenance, your technician will do a lot more than simply changing the air filter. During a routine maintenance, the technician will:

Clean all the components inside your furnace
Change your air filter
Inspect wiring, the pilot light, the flame sensor
Ensure all parts are working properly and aren’t in need of replacement
Ensure the system is operating safely

Instead of waiting for problems with your heating system, regular maintenance gets ahead of them and helps prevent them from ever occurring. Just like any machine needs service and care, or it will break down, your HVAC system is the same.

Regular service for your heating system will also come with some other benefits, outside of the fewer breakdown:

Better efficiency
Lower energy bills
Longer system lifespan
Fewer problems/breakdowns
Improved indoor air quality
Maintains warranty

Scheduling regular maintenance for your furnace is so important, and the number one thing we can recommend to keep your heating system running well for years and years.

If you are having issues with your furnace and would like to speak to an expert, give us a call at (276) 690-9222, and we will have one of the team members here at Compass help you out!

Why You Should Replace Your Space Heater

Posted on December 5, 2024 by Nate Kiser

Here at Complete Comfort, we’re dedicated to keeping your family warm and comfortable all winter long. We know many people out there have rooms in their home that are often too hot or too cold- no matter where you set your thermostat, some rooms, due to their location, number of windows, or distance from the heat source, just end up a little colder- sometimes too cold for comfort- from the rest of the home.

Many people resort to a variety of space heaters to keep those spaces warmer and comfortable. However, most space heaters are energy hogs- jacking up your energy bills- and some of them can be quite dangerous, especially if you have small children or animals.

Basic Space heaters come in two varieties- radiant heaters, which often look like small old fashioned radiators, and convection heaters, which heat the air, not as much the people and objects in the room. Radiant heaters heat up quickly and warm up the immediate area, but it takes a while to heat a whole room. Convection heaters spread the heat around throughout a space. While portable space heaters can be inexpensive, they do have downsides.

Radiant heaters get very warm and can cause burns for kids and animals, and can be a fire hazard depending on where they are placed. Convection heaters tend to be noisy, and as soon as you turn them off, the heat dissipates quickly, leaving you cold once again.

Replacing a Space Heater

Replacing a space heater can improve safety, efficiency, and overall comfort in your home. Here are some of the key reasons you should consider replacing a space heater with a more permanent, safer and more efficient system that will keep your family comfortable:

Safety Concerns

- Fire Risk: Older or malfunctioning space heaters can pose a significant fire hazard, especially if they are placed near flammable materials.
- Carbon Monoxide Risks: Non-electric space heaters, such as propane or kerosene models, can emit carbon monoxide if not properly ventilated. Even with options like wood burning or pellet stoves or fireplaces, these systems need proper ventilation and regular cleaning.
- Burn Hazards: Many space heaters get extremely hot to the touch, posing a risk to children and pets.

Inefficiency

- Space heaters are often less efficient than centralized heating systems, leading to higher energy bills when used extensively.
- They are best suited for supplemental heating, not as a primary heat source, as they struggle to maintain consistent warmth in larger spaces.

Limited Coverage

Space heaters only heat small areas, leaving the rest of your home cold.
Uneven heating can lead to discomfort and an over-reliance on the space heater.

Durability and Technology:

- Older space heaters may lack modern safety features such as tip-over shutoff switches or overheat protection.
- Newer heating systems incorporate energy-saving technology and can be controlled remotely via smart thermostats.

Better Options for Winter Comfort– Ductless Heating

There are lots of options if you need supplemental heating in parts of your home. One of the best is a ductless heat pump system. These high-efficiency heat pumps can act as both heating and cooling systems, so you can get both the extra warmth you need in hard to heat areas, and extra air conditioning in the summer as well. Ductless heating systems are up to 70% more efficient than traditional space heaters and baseboard electric heaters, saving you a TON on money on your energy bills, while increasing comfort.

A single zone of ductless heating and cooling can make those hard to heat areas of your home- basements, attics, sun rooms, garages, bonus rooms over a garage and more- much more comfortable every month of the year. These systems run on electricity, and are able to be controlled remotely. Some even have sensors so they can go into standby mode when no one is in the room, helping to save you even more money.

Other options for hard to heat spaces include:

Radiant Floor Heating

This system provides consistent, even warmth from the floor up and eliminates the need for visible heating units. However, the system is embedded into a floor and often concrete, making it hard to service if a problem develops.

Improved Insulation and Weatherization

Upgrading insulation and sealing drafts can significantly reduce heating needs and make any heating system more effective.

Pellet or Gas Fireplaces

Modern fireplaces can heat larger areas efficiently and add aesthetic value to your home. However they need to be properly ventilated, may need you to keep a supply of fuel on hand, and require regular maintenance to keep fir hazards to a minimum.

Benefits of Upgrading from a Space Heater

Enhanced Comfort: Ductless systems are permanent solutions to keep your home more comfortable year-round and help increase your comfort- and your property value.
Energy Savings: Modern systems are designed to optimize energy use, which can lower your monthly energy bills. Systems come with remote operation features and sensors that can help you get the most out of the system while keeping your energy bills low.
Improved Air Quality: HVAC systems with air filters can reduce allergens and pollutants in your home.
Peace of Mind: Advanced safety features reduce the risk of accidents compared to outdated space heaters.

Every home is different, and has different needs, depending on layout, insulation, and where you spend most of your time. A small space heater is like putting a band-aid on a bigger problem of your home’s heating and cooling efficiency. A safer, more permanent solution like a zone of ductless heating and cooling could be just the thing to give you greater year round comfort in your home, while reducing energy bills and increasing safety for your family.

If you are interested in learning more, give us a call here at Complete Comfort and we’ll help you explore all your options to keep your home cozy all season long.

Can I Trust AI To Answer Questions About My Heating System

Posted on November 21, 2024 by Nate Kiser

Can I Trust AI To Answer Questions About My Heating System?

AI is all over the place, and we know it’s only getting bigger and bigger. Here at Complete Comfort, we also know that you have questions about your HVAC equipment, and you may not always want to pick up the phone and call a contractor. Many people use Google to ask questions about their heating equipment, and now we are hearing about people using AI to answer questions about their home comfort.

So can you depend on AI to answer questions about your heating system? No, you can’t COMPLETELY trust AI to answer questions about your heating system. There are certainly instances where AI will give you the right answer, but not all the time. And when it comes to something like your heating system, which can be dangerous if it isn’t working properly, you don’t want to take a risk.

When To Ask AI Questions About Your Heating System

There are certainly times where you can ask AI questions. Maybe about how the system operates, or the energy it consumes. AI can be useful and provide you with information that may be tougher to find in an owner’s manual or an online guide that explains your equipment.

Especially now that AI tools like ChatGPT can now surf the internet themselves to find answers, there can certainly be some useful information AI can provide you with to help you learn more about your heating system. But it’s not a perfect solution.

There have been many instances of AI providing false or inaccurate information. In lots of cases it’s very helpful and provides accurate information, but it’s not full proof. This is why even though you can learn a thing or two about your heating through AI, we still trust a live, professional technician over everything else.

When To Ask A Professional About Your Heating System

As much fun and as convenient as asking AI about your HVAC system may be, there are times when you need to speak to a professional. The most important time to speak to a professional is when there is a problem with your heating system.

Of course you can Google or ChatGPT what MAY be wrong with your system, but that’s not a sufficient substitute for a real diagnosis from a human. Your heating system can be a dangerous piece of equipment without proper care and operation, so we also don’t recommend you try and fix it on your own.

If you are having problems with your heating system, call a professional to take a look. If you want to also do some of your own research, feel free, but you’ll still need the HVAC technician to look at your system and fix the problem.

Fixing Your Heating System In Wytheville, VA

No matter what the issue is with your heating system, Complete Comfort is here to help. We can take a look at your HVAC system, and let you know what the problem is, and how to fix it. Whether you are in Wytheville, or any of the surrounding towns, Complete Comfort is here to help. Give us a call at (276) 690-9222, or contact us online!

How To Avoid Problems With Your Heating System This Winter

Posted on November 14, 2024March 7, 2025 by Nate Kiser

How To Avoid Problems With Your Heating System This Winter

It’s getting pretty chilly outside, and lots of people in our area are starting to turn their heating systems on. There’s nothing better on a frigid day than walking into your warm and cozy home. Conversely, it’s a pretty bad feeling when your heating system runs into a problem and doesn’t keep your space warm.

There are some steps you can take to help your heating system avoid issues during the winter. Whether you have a furnace, a heat pump, or ductless mini splits, we have a few tips for your heating system.

I’ve been working in the Bristol, VA area for over a decade, and I’ve seen a lot of broken down heating systems. It’s not uncommon for a heating system to break down, as they last for over a decade themselves and experience significant wear and tear. Still, there are things you can do to preserve your heating system, and prevent these breakdowns from happening frequently.

In this article I’ll go over a few of the steps you can take to prevent heating issues in your home. If you would like to speak to a professional, give us a call at (276) 690-9222, or contact us online!

Scheduling Annual Heating Service Is The Best Way To Avoid Heating Problems

The best way to ensure your heating system is running efficiently is by scheduling a professional heating service. We recommend you have your furnace serviced at least once a year, preferably before the winter cold is here for good.

During routine heating service, a trained HVAC technician will clean and inspect the components of your heating system. They will look at everything from the electrical connections, to the pilot light, your flue system, and your thermostat. During this inspection, they can see if there are parts or components that need to be replaced before they fail. When cleaning the system, they will help prevent some of this normal wear and tear.

Routine heating service will do more than help you avoid problems and repairs being needed. When you have your annual heating service, you see a few more benefits as well:

Improved energy efficiency
Lower energy bills
Longer system lifespan
Improved indoor air quality
Ensures safe operation
Keeps warranty in tact

If you haven’t had your heating system serviced yet this year, give us a call at (276) 690-9222, or contact us online!

Change Your Air Filter

You should change the air filter in your HVAC system once every 1-3 months. This is a simple task that you can perform on your own. This is also something that can be done during your heating service, but you should change the filter more often than you should have our system serviced. This means you should have a few filters on hand at home to change them yourself.

If you don’t know how to change the filter, we recommend that you:

Ask your technician to show you during a service
Refer to your HVAC system’s manual
Go on YouTube or the manufacturer’s website to find a video that shows you how to do it

Changing the air filter is simple, and something that once you perform once, should have no problem doing it whenever you need to.

Your air filter catches any airborne particles that may pass through your HVAC system. If this filter fills up and gets clogged, it prevents airflow. This can back the air up in your system and cause problems. This will also hurt the indoor air quality of your home.

Air filters are inexpensive, and usually cost between $10-$50. We recommend buying a few and keeping them on hand for when you need to make a swap!

Clear Vents And Ducts

It’s easy to accidentally block a vent if you are moving furniture around. Maybe your child wants to rearrange their bedroom, and in the process they put a bureau in front of a vent. I’ve seen it in plenty of homes, and it’s easy to avoid. Give your vents a little space and make sure they are free to push air into the necessary spaces of your home.

You may also want to have your ductwork cleaned at some point. This is going to clean the air in your home, and also promote improved air flow. It’s very unlikely a vent can become so clogged that airflow is prevented completely. Instead it usually builds to a point where it impedes airflow enough to cause uneven heating, and makes the air dirtier to breathe!

Improve Your Insulation/ Seal Leaks And Windows

If your home is leaking air, it’s going to cause your heating system to work harder than it should. Improving your insulation will help you retain heat, and protect your home from the outside elements. The same goes for sealing your windows and doors. These are projects that may be a bit more expensive, but they last for years. You won’t need to worry about insulation or leaks every year if you take care of them properly.

Years can pass and you will need to make sure your home is still sealed, but this should help keep your home more comfortable, and ease the burden of your heating system.

Heating Service In Bristol, VA

We hope these tips will help you keep the heating system working properly, and keep your home warm and comfortable this winter. If you are looking for help with your heating system in Bristol, VA, or the surrounding towns, give Complete Comfort a call at (276) 690-9222, or contact us online. Our trained technicians can service your heating system, and make sure your home is ready for the winter cold!

Replacing An HVAC System In Glade Spring, VA

Posted on October 29, 2024 by Nate Kiser

Replacing An HVAC System In Glade Spring, VA

We recently replaced an HVAC system in Glade Spring, VA with a brand new Trane heat pump. It’s always interesting speaking with our customers, new and old, and hearing their unique story about how they found us. In this case, we had spoken with these homeowners years ago, but never ended up working with them until 2024!

It turns out we’d been to their home in 2019 to give them an estimate on a new generator. In the end, they decided not to install one, but still, the experts here at Complete Comfort had left a good impression, and they didn’t forget about us years later when they needed a new HVAC system!

We have installed HVAC systems and generators all around the area, Abingdon, Marion, Chilhowie, and Glade Spring. It’s no surprise when one of our generator customers gives us a call for a new HVAC system, and it always makes us proud to know that our technicians and employees here at Complete Comfort leave such a positive impression on our customers.

Deciding To Install A Trane Heat Pump

This homeowner was having trouble with their current HVAC system. They’d been using it for years, and were interested in replacing it. At first they wanted to install a new ductless mini split. They had seen them online and in some restaurants in the area, and were thinking that would be the right solution for their home.

Nate, one of our comfort specialists, went out and spoke to the homeowners. He could tell that the old HVAC system was near the end of its life, and he understood exactly why they were looking for a replacement.

He decided to give the homeowners a few options. He showed them the design of a ductless mini split system, as well as a new Trane Heat Pump system. Luckily for these homeowners, they already had ductwork in the house, so either option wouldn’t be too cumbersome to install.

After taking a look at the costs, and what they needed to keep the home comfortable all year long, they elected to install a Trane Ultimate 17 SEER Heat Pump.

Why Choose A New Heat Pump?

After deliberating, the heat pump was the direction they went in. They were also thinking of the ductless mini splits, as we mentioned before, which are simply a different style of heat pump.

The Trane Ultimate 17 that they installed is going to treat the entire home all year long. This means that it can heat the home in the winter, and then in the summer, it will be able to provide air conditioning. They wanted a year round solution that could keep them comfortable no matter what the weather is like outside.

In areas like ours in Virginia, we have to be ready for all 4 seasons. This is why heat pumps are such a popular option, due to their heating and cooling capabilities. They also operate VERY efficiently. In fact. They can reduce your electricity consumption for heating by up to 75%. In general, heat pumps are designed to reduce the amount of energy you use, which helps prolong the life of your system, and reduce your energy bills.

Heat pumps are also more environmentally friendly than traditional heating systems, that burn gas or oil to create heat. This is why heat pumps are eligible for tax credits through the Inflation Reduction Act, up to $2000. They also typically qualify for rebates depending on where you live, and how energy efficient your heat pump is!

The Installation Process And Cost Of Their New Heat Pump

Luckily for us and the homeowner, there was already ductwork installed from the previous HVAC system. We inspected it to make sure it was still in good working order, and then removed the old system. We installed the new Trane Heat Pump in a single day. The process is one we are familiar with, and fortunately one that was quick and easy for our installation team!

The homeowner decided to finance the system, seeing as they didn’t want to pay the entire cost of it up front. Their payments are $341 a month. When you factor in the money they will be saving on their new look energy bills, the cost of the new system effectively comes down a bit from there even.

They couldn’t be happier with how the new system is operating, and the cost of it all. This system should last them the next 12-20 years, and hopefully the only reason they see us is for annual service!

They also added a REME Halo Zero Air Purifier in their new HVAC system. This plugs directly into the HVAC ductwork, and actively cleans the air that is circulating in your home. This is great for anyone who has breathing issues, allergies, homes with pets, or smokers. It’s also just great for anyone who wants to breathe the cleanest, healthiest air possible. This system cleans airborne allergens, VOCs, and bacteria from your home, as well as odors. Not only will this home now be more comfortable with a new heat pump, but the air is going to be clean and fresher than ever!

Replacing Your HVAC System In Glade Spring, VA

If you are considering replacing your HVAC system in Glade Spring, VA, give Complete Comfort a call! No matter what kind of HVAC system you are looking to install, we can help you out. Our comfort specialists will be able to take a look at your home, and let you know exactly what your home needs to stay comfortable all year long.

Give us a call at (276) 690-9222, or contact us online! We look forward to helping you out!

Can A Ductless Mini Split Be Used For Heating?

Posted on October 15, 2024March 7, 2025 by Nate Kiser

Can A Ductless Mini Split Be Used For Heating?

In a word- Yes. Many people assume that ductless mini-split systems are great air conditioners, but did you know they can be great heaters as well? We have installed many mini splits in the Abingdon, VA area, and the surrounding neighborhoods. One of the things homeowners enjoy so much is the versatility of their mini splits, being able to use them all year long!

Understanding A Ductless Mini-split System

A ductless mini-split system is a heat pump. It consists of two main units, an indoor air handler, often called a head or cassette, and an outdoor compressor unit, which connects via lines to the indoor air handler. These are like the components of a traditional HVAC system, but they are smaller and can be placed at a distance from one another, unlike a traditional unitary system.

As heat pumps, these systems can both heat and cool your space- it’s all about the direction you want the heat to go! Mini-split systems tend to work well down to about 0oF, so if you live where it gets down below that temperature regularly, you may need a back-up heating system. However here in the Chilhowie area, our average lows, even in the middle of January, are in the 20’s, making a mini-split ductless heat pump system a great way to heat and cool your whole home for year- round comfort.

How Do Ductless Mini Splits Heat My Home?

During heating, the system works by:

Extracting heat from outside air (even when it’s cold) and moving it indoors.
The outdoor unit absorbs heat from the air and transfers it to the refrigerant.
The refrigerant is then compressed to raise its temperature and pumped to the indoor unit(s), where the heat is released into the room.

In the Summer, this process just works in reverse, where the heat is extracted from the indoor air and pumped outside, cooling your home!

Mini Split heat pumps are about 70% more efficient than baseboard heaters and they distribute the warm air evenly throughout your space, making them a much better way to stay comfortable while keeping your energy bills low all winter.

Things to Know If you want to use a Mini-Split System for Heating

Choose the Right Capacity:
- The mini-split system must be properly sized for your space. A system too small will struggle to heat the room, and one that’s too big will cycle on and off frequently, giving you less efficiency.
- Consult with an HVAC professional, like our team here at Complete Comfort to determine the right capacity based on the square footage and insulation level of your home.
Set the Thermostat to Heating Mode:
- Most mini-split systems have a remote control or wall-mounted thermostat. Switch the system to heating mode.
- Set the desired temperature for each zone (room).
Ensure Proper Placement of Indoor Units:
- Place the indoor air handlers where they can distribute warm air evenly. Avoid positioning them near windows or in places where airflow might be obstructed.
Monitor for Cold Weather Performance:
- Mini-split systems can work in temperatures as low as 0°F (-18°C) or even lower with cold-climate heat pump models. Make sure when you purchase your system you know whether it can handle the extreme temperatures of your area. Here in Virginia, we don’t often need the cold-climate units, but they are available.
Maintain the System Regularly:
- Clean or replace filters in the indoor units regularly to ensure efficient operation.
- Make sure the outdoor compressor is clear of snow, debris, and ice during winter, as these can obstruct airflow and reduce efficiency.
Use Ceiling Fans for Heat Distribution:
- To help distribute the warm air, you can use ceiling fans set to rotate clockwise at a low speed. This pushes the warm air near the ceiling back down into the room.

Advantages of Using a Mini-Split for Heating

Here at Complete Comfort, we’re seeing more and more customers choose ductless mini-split systems because:

Energy Efficiency: Mini-splits are generally more energy-efficient than traditional heating systems because they don’t lose heat through ductwork. Increased efficiency means getting the comfort you want, without increasing your energy bills!
Zoning Flexibility: You can control the temperature of individual rooms independently. Each individual indoor air handler unit can be controlled independently, meaning you can adjust the comfort level in the family room while letting someone else adjust the temperature in another room, or even shut the system off in say, a bedroom, while no one is there. This zoning helps you heat and cool the areas you’re using, and not waste energy in spaces that you’re not.
No Need for Ductwork: Ductless mini-split systems are ideal for homes without existing ductwork, or to heat specific rooms that can be difficult to heat and cool, like additions, basements, sunrooms, garages, third floors, and the like.

Mini-split systems can be terrific as supplemental heating and cooling for your home, or as a whole home heating and cooling solution. A single outdoor unit can power up to 8 indoor air handlers, delivering custom comfort to each room, every day of the year.

If you’re interested in learning more about whether a ductless mini-split system could be the comfort solution you’ve been looking for, give us a call here at Complete Comfort. We’ll help do a Load Calculation and help you decide on what type of system will keep your family comfortable all year long. We want to keep you in Complete Comfort, and make sure you enjoy energy-efficient comfort all year long.

Replacing A Broken AC In Marion, VA

Posted on October 2, 2024 by Nate Kiser

Replacing A Broken AC In Marion, VA

When a homeowner gives us a call for service on their HVAC system, we know they want to get up and running as soon as possible. The owner of this lovely single family home in Marion, VA, in Spottswood Place, wasn’t getting the AC comfort she wanted, and thought she might have a refrigerant leak of some sort. We sent out one of our best technicians, Alex, to see what the problem was.

A call like this is very common, and something we are used to handling. Luckily we were able to get out and check the system out that week, and make sure this home was cool and comfortable in no time!

Diagnosing AC Issues

Alex noticed that the AC unit would kick on when it was cold, but once it got hot, it would no longer turn on when it needed to, but that using a hard start, they could get the compressor working again. This is the equivalent to the starter motor in your car starting to go, when you sit behind the wheel praying this time, when you turn the key, the thing will start when you need it to.

As they began to talk about solutions, and that it was clear that the compressor would need to be replaced at some point in the future, the homeowner asked for a quote on a new system.

Fix or Replace?

One of the toughest decisions to make on an aging HVAC system is whether it’s time to start considering a new system. As systems reach the end of their lifespan, they start breaking down more frequently and require more repairs. This can get expensive, quickly, especially if you have an older AC system using a refrigerant that is being phased out by the EPA and no longer readily available. Older systems also tend to be much less efficient and start to use more and more energy, escalating your monthly energy bills, too.

At Complete Comfort, we’re also homeowners who have had to make these same decisions ourselves. We know that multiple repairs is expensive, but a new system is even more money. A new system will give you improved energy efficiency and lower energy bills each month. But replacement is a big job that takes at least a day to complete, and it can cost a lot, depending on what kind of system you choose for your home.

We never want to replace a system that can be easily repaired, but we also let every customer know when we begin to see signs that they should start considering replacement in the next year or two, so they can plan accordingly. The only thing worse than having to replace your system is having to replace it in an emergency- during a heat wave or a massive snow storm. No one wants that!

Installing A New Trane System

The Homeowner realized her system was getting to the point it should be replaced, so she asked us to give her a quote on a new system. Nate came out and looked at her system and performed a “load calculation” on her home. This involves calculating the square footage, where you live, accounting for windows, insulation and more to get a sense of how big of a system you might need for your home. You can click here to see a sample calculator.

Nate determined that a 4 ton Air Conditioning system could be added on to the existing furnace, which was still in good shape. We could add a new outdoor pad for the system, connections and everything needed including new refrigerant lines and get this homeowner up and going in no time.

Why Replace Instead Of Repair?

Often as systems age, you can anticipate having to replace your furnace and AC often at the same time. In this case, the old AC system had developed significant issues, but the furnace was still in great shape, so this really helped keep the replacement costs under control.

We were able to replace this system and give the homeowner a more efficient AC system which will help them save money every month on energy bills, which is important with the increasingly hot and humid weather we have here in VA. And when you add a newer, efficient system, you can also take advantage of rebates from the local energy company and tax credits under the Inflation Reduction Act, that can really help making replacing your system more affordable than ever.

If you are concerned about your system’s performance and are considering an upgrade, give us a call at Complete Comfort. We’ll work with you to find a solution that meets your needs and budget, and you can have the comfort you crave, while not breaking the bank. And best of all, your new system will save you money every month by giving you more comfort while using less energy- something every homeowner can appreciate!

Installing A Generac Generator In Abingdon, VA

Posted on September 12, 2024 by Nate Kiser

Installing A Generac Generator In Abingdon, VA

Here at Complete Comfort, we know the last thing any homeowner wants to be thinking about is their electricity. Just like your car, you just want it to work, and hopefully not cause any problems, because problems tend to be expensive. The owners of a home in Brumley Gap in Abingdon were no different. But like many homeowners in the area, they lost power during storms, and big storms seem to be coming more frequently.

Power loss can be merely inconvenient to downright expensive if it lasts for more than an hour or so. If the power is out for any extended period of time, you can lose the contents of your refrigerator and freezer, and that can mount to hundreds of dollars worth of food very quickly. In addition, if anyone in your home relies on CPAP, temperature sensitive medications or other medical devices, loss of power can literally be a matter of life or death.

Power loss tends to be episodic and unpredictable, so many people just decide they can live with the risk. Our homeowners initially gave us a call in October of 2023, to look at whether buying a Generac home generator system was a good investment. We went out to the home, discussed the various options available and left, knowing the homeowners would need to consider what they wanted to do. It was about 6 months later, in April of 2024 when they finally decided to add a Generac Generator to their home.

Why Get A Generator?

When the power fails, what happens at your home? For most people, they can lose not only their heating and cooling, but refrigeration, access to the internet and work, the ability to cook, open and close the garage doors, and even your sump pump! While a temporary power outage is frustrating and inconvenient, longer outages can make your home uncomfortable and almost non-functional pretty quickly.

Generators run on natural or LP gas, and are designed to turn on within seconds of a power outage being detected, making your move virtually impervious to power outages and inconveniences. With people depending on electricity in every aspect of their daily lives and an aging power grid that is seeing more and more failures due to overload and increased adverse whether, more families are choosing to get a generator to make sure they don’t miss a beat when the power goes out.

Choosing A Generator

Getting a home generator like Generac will make sure the most important parts of your home have electricity even when the power is out. Generators come in multiple sizes, and you can choose the size and connections based on what aspects of your home are most important to keep running during a power outage.

Our expert team here at Complete Comfort can help recommend the right generator for your home, based on your needs and budget. Some homeowners just want to make sure key elements of their home- say, the HVAC system and refrigeration remain online, and others want to make sure key appliances, security systems and key circuits such as those used for CPAP and other devices, or their computers and wifi remain functional.

For our homeowners in Abingdon, they chose a 26 kw Guardian air-cooled Generac generator, with a smart switch that would keep their whole home going when the power went out. This means their home will never miss a beat, and will have reliable power even if there’s an outage in the area.

We were able to install the generator next to their electrical panel, and the generator itself is enclosed and looks like a large Yeti-type cooler, place so there is easy access from the outside to the internal panel and circuits the generator needs to power.

Remote Monitoring

The system also includes Mobile Link Wifi Remote Monitoring, which lets you monitor your generator’s status and get alerted to when it kicks on via smart phone app. This means even if you’re on vacation, you’ll know your home is protected. A few years ago, a friend of ours was away and the power went out for 5 days during an extended winter storm, causing endless worry about pipes freezing and an expensive saltwater fish tank they had as well, among other worries about their home. If they had a Generac, they would have known their home was fine whether they were there or not!

Bottom Line- Reliability and Worry Free

If losing power frequently is starting to get you down, give us a call here at Complete Comfort. We can come out and discuss what kind of generator might work best for your home and budget. You, too could be worry-free all year long- no matter what Mother Nature dishes out, or issues with the power grid, your family will be safe and protected- and you’ll save money by never having to rent a hotel room or replace the contents of your fridge and freezer again after a prolonged outage. And if you work or go to school from home, you’ll never lose productivity again. Give us a call and see if a Generac generator is right for you.